Claims Advocate

Overview

The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This team provides experts, processes, and solutions to help meet evolving risk challenges. Specifically, this team focuses on municipalities and school district claims advocacy.

How You'll Make An Impact

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in a timely and appropriate manner
• Manage communications between clients, insurers, and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high-exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Aid the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary system and databases

About You

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written, and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Compensation And Benefits

• Competitive and comprehensive compensation package including base salary range, medical/dental/vision plans starting from day one, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and more
• Additional benefits include digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program (health challenges, workshops, and digital fitness programs), and charitable matching gift program

Qualifications

Minimum qualifications include:

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written, and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information