Claims Advocate

About the role

The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This team provides experts, processes, and solutions to help meet the evolving nature of risk.

Responsibilities

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in a timely and appropriate manner
• Manage communications between clients, insurers, and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high-exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Aid the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary systems and databases

Requirements

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written, and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Qualifications

• Exceptional verbal, written, and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Skills

• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written, and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Pay

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

Schedule

Flexible work hours (availability varies by office and job function)

Additional Information

We value inclusion and diversity. Click Here to review our U.S. Eligibility Requirements. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.