Claim Representative - Auto and General Liability

Responsibilities

• Examine and analyze policies, contracts and claim forms to determine coverage.
• Investigate loss in a prompt manner by investigation, telephone, or correspondence to determine the extent of the Company’s liability.
• Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc.
• Utilize independent adjusting services to assist in the claim investigation as appropriate.
• Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim.
• Correctly enter claim data and file documentation into claim and related systems for reporting purposes.
• Negotiate settlement or conclusion of claim.
• Participate in educational, coaching and mentoring opportunities to enhance claims adjusting skills and knowledge.

Requirements

• 2+ years related casualty claims experience and/or training; or equivalent combination of education and experience.
• Ability to travel on an occasional basis.
• Proficient with Microsoft Word, Excel, and Outlook.

Qualifications

• Bachelor’s Degree preferred but not required.
• Prior commercial lines casualty claims experience.
• Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers.
• Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills.

Benefits

• Competitive compensation.
• Paid time off.
• Comprehensive wellness benefits and programs.
• Employer funded health savings account.
• Profit sharing.
• 401k.
• Paid parental leave.
• Employee stock purchase plan.
• Tuition assistance.
• Professional continuing education.

Schedule

A hybrid work schedule with four days in the office and one day remote.

Pay

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees.