Claims Representative , Auto

About the role

Join Sedgwick, where 33,000 colleagues make a difference daily for people around the world facing unexpected challenges. Grow your career here, experience our caring culture, and enjoy work-life balance.

Responsibilities

• Analyze and process low to mid-level auto and transportation claims.
• Assess damage, make payments, and ensure claim files are properly documented and correctly coded based on the policy.
• Develop and maintain action plans to meet state required contract deadlines and move files towards prompt resolution.
• Identify and pursue subrogation opportunities; secure and dispose of salvage.
• Communicate claim actions and processing with insured, clients, and agents or brokers when appropriate.
• Maintain professional client relations.
• Perform coverage, liability, and damage analysis on all claims assignments.
• Support the organization's quality program(s).

Qualifications

• Education: Bachelor's degree from an accredited college or university preferred.
• State adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Work Environment Requirements

• Physical: Computer keyboarding.
• Auditory/visual: Hearing, vision, and talking.
• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to meet deadlines.