Claim Director

Position Summary

This position will report to the Managing Director of Claims in our Morristown, NJ office. The ideal candidate will have a strong coverage background and a high level of technical claim handling ability with experience in property, general casualty, excess casualty, specialty and professional lines, as well as an in-depth knowledge of reinsurance terms and concepts. The claims professional must have an extensive knowledge of the re/insurance industry, including reinsurance claim handling experience. This position will require 20-30% travel conducting claim audits and client visits.

Responsibilities And Accountabilities

• Ensures all assigned claims are properly documented, reserved and processed.
• Identify and address coverage issues within reinsurance contracts and underlying insurance policies.
• Cook with Underwriters, business partners and outside vendors to schedule audits, determine file selections, conduct audits and prepare audit reports/summaries, oversee audits performed by vendors and communicate findings to internal stakeholders.
• Communicate with brokers and cedents regarding account and claim specific requests for information, coverage issues, payment requests and ceded issues.
• Maintain a high level of claim and industry-related expertise in order to assure technical competency and communicate significant issues and relevant changes to Underwriters, Actuaries, and Executive Management.
• Communicate with claims team about claim issues, large claims and potential accumulations.
• Review of ceded claim reserves for proper allocation to treaties and determining if additional case reserves are necessary.

Required Skills And Abilities

• Excellent communication skills and ability to work in a team.
• At least 8-10 years of experience in primary/reinsurance property & casualty claims.
• Experience in managing complex and litigated claims.
• Good working knowledge of legal processes and laws concerning insurance claims.
• Experience conducting reinsurance claims audits.
• Detailed technical knowledge of property, general/excess casualty and professional lines business.
• Knowledge of workers compensation and surety claim handling a plus.
• Proficiency in MS Word/Excel/Power Point.
• Excellent inter-personal skills.

Education

College degree required. Post graduate degree and/or industry certification/designation preferred.

Benefits

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.