Claim Associate - Auto - Hybrid

Responsibilities

Grow Your Skills, Grow Your Potential
Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

• Answering inbound calls and making outbound calls to customers within a fast paced, call center environment
• Serving our customers through personalized, caring, and simple interactions
• Proactively investigating claims
• Applying policy coverage
• Accurately documenting claim files

Qualifications

Competitive candidates also demonstrate the following:

• Strong written and verbal communication skills
• Strong critical thinking and decision-making skills
• Ability to multi-task across technical platforms
• Accountability
• Resourcefulness

Where You'll Work

This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office at our Richardson, TX location.

Additional Details

• Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
• State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Pay & Benefits

Potential starting salary range: $47,856.25 - $51,703.75 annually
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 9% of base salary

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan.
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more.
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off.
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.