Commercial Claims Adjuster Associate - Auto (Hybrid)

Amerisure is seeking a Claims Adjuster Associate to support the claims department, specifically with the ADP Fast Track auto team.

About the Role

This role will assist adjusters with all phases of the claim lifecycle, handling inquiries, claim documentation, and coordinating external vendors. The ideal candidate will have excellent communication and organizational skills.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
• Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
• Aid in claim documentation by preparing and submitting required state filings, closing documents, and other administrative support requests on behalf of adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
• Cook up external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Requirements

• Associate's degree or equivalent combination of education and experience.
• One year of experience in insurance or claims.
• Ability to obtain appropriate state licensing as required.
• Proficiency in Microsoft Office Suite.
• Familiarity with claims management software preferred.

Skills

• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Demonstrated ability to organize and prioritize work to ensure timely deadlines.
• Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.

Qualifications

• Knowledgeable about claims management processes.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Benefits

Amerisure offers a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also provide flexible work arrangements to promote work-life balance.

Pay

Competitive base pay with performance-based incentives.

Schedule

Full-time position.

Benefits

Comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs.

Company Culture

We are committed to creating an inclusive environment where everyone feels valued and respected. Amerisure is recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.