Commercial Claims Adjuster Associate - Auto (Hybrid)

About the role

The Claims Adjuster Associate role supports the claims department, specifically aligning with the ADP Fast Track auto team. The primary responsibilities include assisting adjusters throughout the claim lifecycle, handling inquiries, obtaining and verifying information, drafting correspondence, coordinating external vendors, processing payments, and maintaining accurate records.

Responsibilities

• Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
• Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
• Aid in claim documentation by preparing and submitting required state filings, closing documents, and other administrative support requests on behalf of adjusters.
• Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
• Cook up and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
• Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
• Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.

Requirements

Essential qualifications include an associate's degree or equivalent combination of education and experience, one year of experience in insurance or claims, ability to obtain appropriate state licensing as required, proficiency in Microsoft Office Suite, familiarity with claims management software, demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers, excellent verbal and written communication skills with the ability to interact with internal and external customers, demonstrated ability to organize and prioritize work to ensure timely deadlines, and demonstrated ability to input data with a high accuracy rating, and strong attention to detail.

Qualifications

Knowledge, skills, and abilities include an associate's degree or equivalent combination of education and experience, one year of experience in insurance or claims, ability to obtain appropriate state licensing as required, proficiency in Microsoft Office Suite, familiarity with claims management software, demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers, excellent verbal and written communication skills with the ability to interact with internal and external customers, demonstrated ability to organize and prioritize work to ensure timely deadlines, and demonstrated ability to input data with a high accuracy rating, and strong attention to detail.

Skills

Skills include an associate's degree or equivalent combination of education and experience, one year of experience in insurance or claims, ability to obtain appropriate state licensing as required, proficiency in Microsoft Office Suite, familiarity with claims management software, demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers, excellent verbal and written communication skills with the ability to interact with internal and external customers, demonstrated ability to organize and prioritize work to ensure timely deadlines, and demonstrated ability to input data with a high accuracy rating, and strong attention to detail.

Benefits

Amerisure offers a competitive total rewards package including competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Additionally, flexible work arrangements are offered to promote work-life balance.

Pay

Competitive base pay and performance-based incentive pay are offered.

Schedule

Flexible work arrangements are offered to promote work-life balance.

Company Culture

Amerisure is committed to being an employer of choice and maintains a workplace that fosters excellence and professional growth. The company is recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance.

Equal Opportunity Employer

Amerisure is an Equal Employment Opportunity employer and complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.