Claim Associate - Auto - Hybrid

Responsibilities

Grow Your Skills, Grow Your Potential
Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

• Answering inbound calls and making outbound calls to customers within a fast-paced, call center environment
• Serving our customers through personalized, caring, and simple interactions
• Proactively investigating claims
• Applying policy coverage
• Accurately documenting claim files

Qualifications

Competitive candidates also demonstrate the following:

• Strong written and verbal communication skills
• Strong critical thinking and decision-making skills
• Ability to multi-task across technical platforms
• Accountability
• Resourcefulness

Additional Details

Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).

State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Pay & Benefits

Potential starting salary range: $45,841.75 - $57,218.75 annually
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 9% of base salary

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs.
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more.
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off.
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.