City Sales Executive

About the role

As the City Sales Supervisor reporting to the Regional Sales Manager for Oral Care, you will drive Haleon’s sales strategy within your assigned territory. You will develop and execute joint business plans with key retail accounts (distributors and KA hypermarkets), lead a team of Customer Service Representatives, and ensure the company’s sales targets are met for our portfolio of trusted brands, including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.

Responsibilities

• Analyze customer potential, understand their business development plans, and identify growth opportunities to create joint business plans aligned with Haleon’s brand strategies.
• Master KA client store operations, assess category profitability and sales growth expectations, and develop tailored business goals and investment strategies.
• Drive sales growth by planning and executing promotional activities, managing pricing, and optimizing product displays.
• Maintain strong customer relationships to ensure sustained development of Haleon products within key accounts.
• Gather competitive intelligence and market insights, exchange sales data with clients, and collaborate on joint projects.
• Define service-level requirements, forecast short-term demand, establish rapid issue-resolution systems, and address customer complaints promptly.
• Manage upstream supply chain logistics to ensure efficient and seamless customer supply.
• Supervise, train, and motivate your team through field visits, on-the-job coaching, and performance feedback.
• Collaborate with Marketing, Channel Marketing, and Brand Marketing teams to align and execute market strategies for maximum synergy.
• Enforce company financial and expense management policies, review and guide subordinates’ use of resources, and improve resource utilization.

Requirements

• Bachelor’s degree or above, preferably in Marketing or a related field.
• Minimum of 5 years’ experience in consumer goods sales, distributor management, or KA account management.
• In-depth knowledge of Haleon’s products and competitive market landscape.
• Proficiency in distributor and KA sales operations, supply chain management, and regional resource allocation.
• Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes.
• Fluent English (listening, speaking, reading, writing, and translation).

Skills

• Excellent organizational, coordination, and interpersonal communication skills.
• Ability to work independently and drive results.
• Strong analytical, planning, and execution capabilities.
• Proven customer relationship management expertise.