Cisco Services Specialist

About the Role

This is a hybrid role based in either Harrisburg, PA, or Clearwater, FL, with working hours from 11:30 am to 8 pm. Candidates must be located within 60 miles of either office location. Join D&H, a 100+ year-old Employee-Owned technology distributor, offering end-to-end solutions for resellers, retailers, and their clients across the SMB and Consumer markets. As a D&H Co-Owner, you’ll be part of a collaborative culture with access to benefits like an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Dental, Vision, Gym Reimbursement, Work from Home Reimbursement, and more.

Summary

The Sales Specialist focuses on growing vendor sales with new and existing customers, serving as an extension of the vendor or technology category. Responsibilities include educating and enabling the sale of technical products, programs, and services, leveraging industry expertise, and collaborating with internal and external partners to drive vendor initiatives and reseller success.

Responsibilities

• Collaborate with Sr. Specialist and Inside/Outside Sales Teams to conduct daily outbound calls to resellers, prospects, and partners.
• Drive awareness of vendor SMB strategy and promote attendance to vendor Live Events.
• Communicate and promote vendor promotions, programs, and floor days to D&H sales teams.
• Identify and target resellers to grow vendor business and communicate opportunities to sales teams.
• Deliver current vendor deals and programs to resellers and D&H sales teams.
• Educate resellers on vendor products and solutions to broaden product depth.
• Manage lead development, follow-up, and close business opportunities with D&H sales teams.
• Grow profitable sales and market share for the vendor within D&H.
• Attend trainings with D&H and vendor personnel, both in-person and online.
• Engage with vendor or 3rd party Field Sales to convert leads into new business.
• Recap reseller feedback and share insights to generate incremental business.
• Perform data-mining to broaden product depth and develop new resellers.
• Sell and place customer orders in the computer system.
• Answer customer requests and provide necessary support.
• Back-up Senior Vendor Sales Specialist as needed.
• Become an expert on manufacturer programs and product offerings.

Qualifications

• Education: Bachelor’s degree or equivalent combination of experience/education.
• Experience: 3 years in sales or marketing; experience in electronic sales is a plus.