Cisco Collaboration Specialist

Roles And Responsibilities

This position is an expert-level, advanced position within Yorktel. This position must regularly communicate answers to complex questions and respond to detailed inquiries about technical issues and how to resolve these issues. The candidate for this position must be a strong independent person, with project leadership skills. This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.

Creation of, and provide technical input and directions regarding system architecture to the organizational business units, and end customers
Providing technical input and guidance to Project Managers during through the lifecycle of a project
Responsible for successfully completing assignments on time and within budget
Deploy and turn-up Collaboration deployments as per Designs
Attain a comprehensive knowledge of systems so as to both develop and implement technical solutions and conceptual engineering design specifications that meet customer requirements
Work directly with clients, manufacturers and staff throughout the design development and delivery process
Develop system design specifications and drawing, including but not limited to, video network diagrams and schematic drawings, limited architectural diagrams, drawings and sketches; operational capabilities narratives
Develop and conform to company technical standards and practices
Work collaboratively and cooperatively with vendors, clients, and other groups within Yorktel
Experience in the testing, troubleshooting, certification, commissioning and documentation of installed and integrated Collaboration deployments.
Excellent documentation practices are essential
Ability to effectively coordinate and manage multiple projects
Excellent written and oral communications skills
Ability to interact with end-users and staff to successfully identify and document specific client requirements
Excellent customer service skills
Ability to work with others in sometimes stressful and fast-paced environment
A team player with a clear understanding or ability to learn Yorktel's business
Excellent problem solving skills

Skills And Qualifications

High levels of Professionalism and Integrity
High ability to work with peers
Exceptional customer service skills
Exceptional written, verbal and interpersonal skills
Excellent problem solving skills
Maintain a professional attitude and appearance at all times
Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook and MS Project
Mandatory Technical Certifications
Mandatory Cisco Collaboration CCNP (Cisco Certified Network Professional)
Cisco Routing & Switching CCNA (Cisco Certified Network Associate)
Cisco Collaboration CCIE (Cisco Certified Internetwork Expert)
Desirable Cisco Routing & Switching CCIE (Cisco Certified Internetwork Expert)

Additional Requirements

May require occasional lifting (up to 50 lbs)
Requires extensive sitting, standing and walking
Domestic travel requiring multi-night stays within and at times outside the local work area
Valid passport; International travel possible
Valid driver’s license

Pay

If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc.

Schedule

Must be willing to apply for security clearances (clearances may be required to work at certain customer locations.)

Benefits

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.