CICS ADMIN

About the Role

This position requires expertise in CICS administration with a focus on IBM and vendor support, security, and system performance optimization.

Responsibilities

• Open problem cases, ask questions, prepare and send dumps using IBM and other vendor websites.
• Perform SMP/E installs for CICS and associated products.
• Install security on CICS and associated products, and create ACF2 security rules specific to CICS.
• Gather and manipulate SMF data, particularly CICS 110 records.
• Diagnose problems, determine root cause, and implement remediation.
• Adhere to defined middleware standards and contribute to their development and improvement.
• Recommend middleware and utility upgrades aligned with client and platform requirements.
• Evaluate, download, install, update, and apply preventive and remedial maintenance for middleware platforms.
• Perform and support ongoing middleware configuration changes to ensure system stability and performance.
• Manage maintenance, upgrades, and configuration changes for client third-party supplier middleware utilities.
• Optimize middleware performance through proactive monitoring, tuning, and configuration adjustments.
• Provide 24/7 operational support for middleware systems and associated utilities.
• Perform middleware system recovery activities to ensure high availability and resilience.
• Provide technical guidance and advice to application development teams on middleware integration.
• Support application messaging and transaction platforms, including MQ for z/OS and CICS environments.

Requirements

• In-depth knowledge of SMP/E for CICS and associated product installations.
• In-depth knowledge of ACF2 security, including installation and rule creation for CICS.
• Moderate skill set in gathering and manipulating SMF data, specifically CICS 110 records.
• Strong problem determination skills with the ability to diagnose root cause and remediation.

Skills

• IBM and vendor support (problem cases, dumps, and inquiries).
• Middleware standards and technical standards development.
• Middleware and utility upgrades.
• Middleware performance monitoring, tuning, and configuration.
• 24/7 operational support for middleware systems.
• Middleware system recovery for high availability.
• Technical guidance for application development teams.
• Support for MQ for z/OS and CICS environments.

Pay

$100,000–$115,000 a year