Chin Matu Interpreter

About the role

LanguageLine Solutions is hiring a Bilingual Chin Matu-English Phone Interpreter. This is a remote position available in the United States. The role involves interpreting conversations between Chin Matu and English speakers, serving clients in various industries including healthcare, 911, first responders, education, government agencies, and businesses.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event of incoherent or upset speakers, especially in emergency situations like 911 calls.
• Ensure punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP).
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Understand and adapt to various industries' protocols and terminologies.
• Handle calls involving sensitive topics such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.

Qualifications

• Fluency in Chin Matu and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to concentrate, stay detached, and remain neutral during interpreting sessions.
• Education or work experience in language-related fields preferred.
• Ability to adapt to LLS technology enhancements.
• At least 18 years old.
• Licensed to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages preferred.

Benefits

This is an independent contractor position and therefore not eligible for employee benefits.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop/Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android).
• Smartphones (iOS or Android).
• Restricted brands: Kaspersky products, Huawei hardware.
• High speed Internet connection with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Able to operate a keyboard and mouse for the majority of the workday.
• Sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels.