Children’s Center Supervisor

Duties & Responsibilities

• Support the daily operations of the Dollar Children's Center by implementing department policies and procedures
• Foster a positive, collaborative, and guest-focused work environment
• Coordinate with the Dollar Mountain Manager and fellow supervisors to deliver group and private lesson programs efficiently
• Oversee the setup, maintenance, and daily operation of the Adventure Park Learning Area
• Assist with coordinating, planning, and supervising children's lunch service
• Train, coach, and mentor instructor staff on department procedures, safety standards, and guest service expectations
• Monitor class assignments and instructor staffing to maintain designated class ratios and operational efficiency
• Support preseason setup and postseason breakdown of Children's Center facilities and equipment
• Support payroll administration and other operational reporting
• Participate in instructor performance reviews and provide ongoing coaching and professional development
• Perform additional duties as assigned

  Qualifications

  • Previous leadership or supervisory experience in a ski school, children's program, recreation, hospitality, or related field preferred
  • PSIA-AASI Level I, Children's Specialist 1, or equivalent preferred, or the ability to obtain
  • Strong leadership, communication, and interpersonal skills with the ability to motivate and develop others
  • Excellent guest service skills with the ability to remain calm, professional, and solution-oriented in a fast-paced environment
  • Strong organizational, time management, and problem-solving skills
  • Proficiency with Microsoft Office and the ability to learn department-specific software, including Flaik
  • High school diploma or equivalent preferred
  • Availability to work weekends, holidays, and varied shifts throughout the winter season (November–April)
  • Ability to ski or snowboard at an intermediate or advanced level in varying weather and snow conditions
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
  • Ability to safely lift and/or move up to 25 pounds
  • Ability to work outdoors for extended periods in winter weather conditions