Childcare Program Director - Springfield Area Schools AM & PM Care

Essential Functions

• Direct and oversee all Before and After School Program operations.
• Ensure programs meet or exceed YMCA standards, state licensing requirements, and school district expectations.
• Develop and implement policies and procedures that support program excellence and participant safety.
• Monitor enrollment, staffing levels, budgets, and program performance metrics.
• Conduct regular site visits to ensure quality, compliance, and consistency across all program locations.
• Maintain accurate records, reports, incident documentation, and compliance files.
• Serve as the YMCA's lead resource for behavior management practices and intervention strategies.
• Develop, implement, and evaluate behavior support plans for children demonstrating social, emotional, or behavioral challenges.
• Train staff in evidence-based behavior management techniques, de-escalation strategies, trauma-informed care, and positive youth development practices.
• Provide coaching and guidance to site directors and frontline staff regarding behavior concerns.
• Analyze behavior incidents and identify trends to improve program practices and outcomes.
• Facilitate meetings with families, school personnel, and YMCA staff to address behavioral concerns and establish support strategies.
• Ensure behavior management practices align with YMCA values and maintain the dignity and respect of every child.
• Review student IEPs, 504 Plans, behavioral intervention plans, and other educational documentation as appropriate.
• Collaborate with parents, school districts, special education personnel, and YMCA staff to identify necessary supports.
• Develop individualized accommodation plans that enable students to successfully participate in YMCA programs.
• Maintain confidentiality and compliance with applicable laws and regulations regarding student information.
• Advocate for inclusive programming and equitable participation opportunities for children with diverse abilities and needs.
• Recruit, hire, train, supervise, and evaluate program staff.
• Develop professional development opportunities focused on youth development, inclusion, behavior management, and child safety.
• Conduct regular performance reviews and coaching sessions.
• Foster a positive team culture that supports professional growth and accountability.
• Build strong partnerships with families, schools, community agencies, and special education professionals.
• Respond to parent concerns and facilitate positive resolutions.
• Promote family engagement through effective communication and relationship-building.
• Represent the YMCA at school and community meetings as needed.
• Ensure compliance with all YMCA policies, state regulations, and child protection requirements.
• Investigate incidents and implement corrective action plans when necessary.
• Maintain required certifications, trainings, and documentation for staff and participants.
• Promote a culture of safety and inclusion throughout all program operation.

Qualifications

• Bachelor's degree in Education, Special Education, Child Development, Psychology, Social Work, Recreation, Human Services, or a related field required.
• Minimum of 1-3 years of progressive leadership experience in childcare, youth development, education, or related programs.
• Experience working with students with behavioral, emotional, developmental, and learning differences.
• Demonstrated experience reviewing IEPs, 504 Plans, and developing accommodations for youth programming environments.
• Experience supervising staff and managing multiple program sites preferred.
• Knowledge of positive behavior supports, trauma-informed care, and inclusion practices.