Child Care Program Director

About the Organization

The Gateway Region YMCA is a leading nonprofit charitable organization in the St. Louis metropolitan region, focused on nurturing the potential of every child and teen, improving health and well-being, and supporting and serving our neighbors. With over 170 years of history, the YMCA puts Christian principles into practice through programs that build healthy spirits, minds, and bodies for all. Serving more than 260,000 individuals annually across 25 traditional Y facilities, YMCA Trout Lodge, YMCA Camp Lakewood, and additional branches, we aspire to be a safe place that promotes belonging for all.

Qualifications

• Bachelor's degree in a related field or equivalent preferred.
• One to two years of related experience preferred.
• Must be 21 years of age.
• Completion of YMCA program-specific certifications.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Responsibilities

• Directs and supervises program activities to meet community needs and fulfill YMCA objectives.
• Recruits, hires, trains, develops, schedules, and directs staff and volunteers as needed.
• Reviews and evaluates staff performance; develops strategies to motivate staff and achieve goals.
• Establishes new program activities and expands programs within the community in accordance with strategic and operating plans.
• Assists in marketing and distribution of program information; may organize and schedule program registrations.
• May review and process program scholarship applications.
• Develops and maintains collaborative relationships with community organizations.
• Develops and monitors program budget to meet fiscal objectives.
• Coordinates use of facilities for program activities and events.
• Assists in YMCA fundraising activities and special events.
• Models relationship-building skills in all interactions; responds to member and community inquiries and complaints in a timely manner.
• May assist with Program Committee meetings; compiles program statistics.
• Monitors and evaluates program effectiveness and participation.
• Ensures membership strategy aligns with community needs and accomplishes Strategic Plan goals.
• Promotes program and membership enrollment in interactions with existing and potential members.
• Coordinates program registration, including logistics for phone, walk-in, and web registration.
• Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors.
• Ensures a level of service and engagement that fosters loyalty among those served.
• Organizes membership events at the YMCA and represents the YMCA at community events to promote the organization.
• Ensures proper implementation of Welcome Center procedures; reviews and communicates standard operating procedure changes to staff.
• Coordinates with the Association Resource Office on financial transactions as necessary.
• Participates in annual budget planning; manages and implements the approved budget for membership and corrects variances.
• Leads membership team and volunteers effectively; recruits, hires, and trains diverse staff and volunteer teams; onboards and develops them for success.
• Performs all other duties as assigned.