Childcare Associate - be FITNESS

About the Role

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Play Club Associate, you are responsible for caring for children, ensuring a safe, clean, fun environment and executing the department club's guidelines. Always creating a positive first impression and providing care the highest level for all members and guests families. Associates are responsible for general job duties as well as providing exceptional customer service, creating an environment of hospitality and luxury and consistently demonstrating a positive and professional attitude.

Responsibilities

• Care for children ages four months through twelve years
• Provide a safe, clean environment including sanitizing toys and play areas, check and change diapers, pick up toys, and wipe down tables and counters
• Ensure the entire childcare space is supervised and that every zone with a child is staffed
• Ensure that all items on the opening and closing operations checklists are completed
• Greet parents and children with a smile; invite children to join activities
• Ensure interaction with children; ensure that all children are engaged with a special focus on older, shy and/or bored children; comfort and assist crying children
• Organize and implement age-appropriate activities such as craft time and story time
• Ensure children are treated with responsive respectfulness, i.e. coached vs. scolded; discuss behavior tactfully and out of range of child's hearing
• Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Schedule varies and may require weekend and holiday hours, days and evenings
• Enforce all club policies and procedures
• Accurately record each day
• Promote the company's safety goals and actively work towards ensuring a safe working environment
• Interpret and ensure compliance with company policies and procedures
• Make professional development a consistent priority

Requirements

• Minimum one year of experience caring for children in daycare or babysitting environment
• Knowledge of company policies
• U.S. Work Authorization (required)

Qualifications

• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible and dependable team player
• Well organized and detail oriented
• Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one
• Ability to read, understand and communicate information and ideas in writing so others will understand
• Ability to understand and communicate so others can understand ideas and information

Schedule

Hours are 7:30am-12:00pm Monday through Saturday.

Benefits

• Employee Discounts
• Paid Time Off
• Training & Development Opportunities
• 401K
• Medical Benefits
• 24/7 Online Care
• Pet Insurance