Nutrition Care Associate

Make a difference through food, grow your career, and be part of something new. As a Nutrition Care Associate on our Food & Nutrition Services team, you’ll support patient care and enhance the patient experience by delivering and presenting high-quality, nourishing meals for inpatients, visitors, and the public. This role offers opportunities to grow your skills and expand into areas such as catering and other culinary specialties. Join a team that’s building toward the future as we prepare for the opening of our new hospital location in 2030.

About the role

Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.

Responsibilities

• Delivers and presents trays to patients using the standard process.
• Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit.
• Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels).
• Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).
• Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

Skills

• Active Listening
• Coordinating tasks with others
• Guest focused
• Communicates clearly
• Attention to detail

Qualifications

• Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).
• Demonstrated ability to work with modified diets (preferred).
• Demonstrated ability to provide exceptional customer service (preferred).

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Schedule

Full-time (40 hours); schedules may vary between day and evening shifts depending on staffing and department needs. Shifts: 1st shift is 5:00 am - 1:30 pm and 2nd shift is 11:00 am - 8:00 pm with weekend rotations.

Pay

The hourly range for this position is $17.68 - $22.99. Actual hourly rate dependent upon experience.

Benefits

• Benefits eligible (see Benefit Details).
• Uniforms are provided.
• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Location: Intermountain Health St Vincent Regional Hospital, Billings, Montana.