Child Protective Services Supervisor

About the Role

The Child Welfare Division of Wake County Department of Social Services is currently seeking a Child Protective Services Supervisor. This position will be responsible for supervising a team of CPS Social Workers. In addition, the Supervisor will also be responsible for supervising another team, in the absence of the assigned supervisor.

Responsibilities

• Leading, guiding and training staff to work with limited child welfare experience, seasoned workers with a BSW or MSW and related degrees.
• Identifying ways to assist workers with keeping up with the many demands in Child Welfare that include, but are not limited to, statutes, state and county policies and protocols, etc., while keeping up with an abundance of mandated paper work and training.
• Must be flexible and able to work beyond the normal 8:30 am to 5:15 pm work day, which means supervisors work alongside their staff, until the work is done.
• In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work.

Requirements

• Master's degree in Social Work (MSW)
• Three years experience in counseling or social work
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted
• Please include ALL prior work experience on your application and resume.

Preferred Qualifications

• Master's degree in Social Work or equivalent education and experience combination is accepted
• At least three (3) years of experience supervising child welfare professionals
• Experience partnering with families and the following communities: mental health, juvenile justice, or probation

Skills and Abilities

• Knowledge, skills and ability to supervise staff who serve families who can assess the needs of families that we serve and coordinating services to help parents provide a safe and nurturing environment for their children
• Ability to have conflict resolution skills, and the ability to help staff engage non-voluntary clients
• Possesses excellent interpersonal skills, builds and maintains positive productive relationships with the community, peers, colleagues, management teams to include operational managers, consultants, providers and suppliers
• The ability to be confrontational in a professional manner at all times
• Knowledge, skills, training, abilities and competencies within Child Welfare

Schedule

Mon-Fri 8:30 am - 5:15 pm (requires flexibility to meet family needs and ensure child safety)

Pay

Hiring Range: $69,421 - $93,720