Child Protective Service Supervisor

This position supervises ongoing Child Protective Services cases in Gilmer County (Position 0511P05643). The role involves leading a team of CPS workers, overseeing clinical decisions, mentoring staff, and ensuring regulatory compliance in a mission-driven organization focused on family preservation and child safety.

Responsibilities

• Plan, assign, and review the work of employees performing child protective services.
• Coordinate unit work with inter- and intra-governmental units, community organizations, and advocacy groups.
• Oversee complex cases and implement best practices in trauma-informed intervention.
• Determine safety thresholds and permanent placement outcomes.
• Ensure unit performance meets or exceeds all regulatory and quality assurance standards.
• Mentor and develop frontline CPS Workers and Associates.
• Manage high-pressure situations and support staff through secondary traumatic stress.
• Maintain detailed case records and extensive documentation.
• May assist co-supervisor with screening services.
• Perform related supervisory functions as required.

Qualifications

Minimum Education

Bachelor's degree from an accredited college or university.

Experience

Four (4) years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.

Experience Substitution

• Additional education may substitute on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.
• Internal applicants only: Two (2) years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services may substitute for the required experience.

Special Requirements

• Valid West Virginia driver’s license and reliable transportation.
• Strong oral and written communication skills.
• Successful completion of a background check.
• Must obtain licensure as a social worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency. Until licensure is obtained, the employee may not perform duties that require a licensed social worker under state law or Board regulation.

Benefits

• Generous leave
• Comprehensive health coverage
• Retirement options
• Eligibility for Public Service Loan Forgiveness (PSLF) programs

Work Conditions

• Subject to on-call status during non-business hours.
• Mandatory overtime may be required.
• Overtime hours and frequent travel may be required.
• May be required to deal with situations potentially dangerous to client and worker.

About the Organization

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Workers receive extensive training to handle delicate situations with compassion and dignity, facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments so at-risk populations can thrive within the community.