Chief Operating Officer

Position Summary

The Chief Operating Officer (COO) at The Big We plays a critical leadership role in overseeing and streamlining the operational functions of the organization. The COO will work closely with the CEO to implement strategic priorities, manage day-to-day operations, and ensure the operational infrastructure aligns with the mission and values of The Big We. This role requires a dynamic, hands-on leader with an understanding of nonprofit management, and community-driven initiatives.

Essential Duties And Responsibilities

• Operate as a strategic partner to the CEO, defining and executing the organization’s short-term and long-term strategic goals.

• Oversee the daily operations of The Big We, ensuring efficiency and alignment with organizational objectives.

• Lead cross-functional teams and departments to ensure that all programs are executed according to set timelines and within budget.

• Continuously assess the performance of operational processes and recommend improvements for better alignment with the organizational mission.

• Provide project management oversight for various programs, ensuring timely execution, budget management, and stakeholder engagement.

• Support the development, refinement, and implementation of key programs ensuring alignment with The Big We’s goals and cultural transformation initiatives.

• Oversee logistics, scheduling, and coordination of key events, including conferences, training sessions, and fundraising initiatives.

• Develop and manage the organization’s operating budget in close collaboration with the CEO and finance team, ensuring responsible allocation of resources.

• Oversee financial reporting, performance tracking, and compliance with grant requirements, ensuring transparency and accountability in all financial matters.

• Work with the fundraising team to track funding sources and ensure financial stability and sustainability of the organization.

• Provide leadership to the senior management team and staff, ensuring clear communication and alignment with The Big We’s vision and values.

• Oversee recruitment, training, and performance management of staff and contractors, fostering a collaborative and high-performing team culture.

• Support leadership development through mentoring, coaching, and strategic guidance for emerging leaders.

Experience Requirements

• 7+ years of strategic operations experience

Contact

For more information, contact Jenikka at ea@thebigwe.com.