Chief Operating Officer

DRG Consulting · Atlanta, GA · 3 days ago

On-siteAdministrative$275k–$300k/yrFull-time

About the role

The High Museum of Art is seeking a Chief Operating Officer (COO) to support the Museum as it continues to strive for excellence. The COO will operationalize the Museum’s commitment to providing access to dynamic and compelling visual art and programming for all.

Responsibilities

Develop a strong, effective partnership with the Director that ensures strategic, anticipatory management of the Museum and its programs.
In consultation with the Director, forge and implement the museum’s long and short-range strategic planning efforts to develop multi-year budgets, evaluate progress of museum activity against established goals and relevant benchmarks, and ensure plans are revised and updated as necessary to respond to market conditions.
Seek out and bring best practices of museum strategic operations to ensure the continual improvement of the High.
In tandem with the Director and CFO, institute rigorous, best-in-class processes in budgeting and financial planning and analysis, cost management, program improvement metrics and/or policy changes. Create strong integration and collection of data and lead a cross-departmental team to understand how data can be used strategically to meet revenue and programmatic goals.
Optimize technology across the organization to enhance and streamline museum-wide workflow and identify technological solutions to automate and/or improve finance and accounting functions.
Guide senior leadership in designing and integrating strategic, multi-year planning and goal setting to achieve desired results and support the High’s objectives.
Provide proactive, creative and effective leadership around increased earned revenue, ensuring the maximum financial contribution of all revenue-generating activities of the High including the store, rental activities, admissions, membership and parking operations while reflecting the institution’s mission and high standards.
Serve as a strategic partner to the Chief Financial Officer to interpret budget strategies and short and long-term goals into operation and program expenditure budgets as well as collaborate on reforecasting and refining multi-year philanthropic revenue projections.
Lead the Director of People Success to support and enhance human capital management efforts around staffing, training and overall organizational culture.
Ensure that all operational aspects of the High are aligned with overall objectives and reflect the institution’s core artistic and educational values; uphold high standards for integrity, accuracy, productivity, professionalism and cooperation in the workplace.
Implement and streamline process optimization and role definition, positioning the museum more appropriately for sustainable growth.
Expand applied data to introduce management analytics at all levels.

Requirements

At least 10 years as a senior operations or administrative leader in an organization of similar size and budget.
Operational Acumen: Tactical visionary and creative finance leader with strong quantitative and analytical skills. Transition seamlessly between the “big picture” and minutiae. Bring a high level of intellectual enterprise with a collaborative, creative and service-oriented mindset.
Organizational Efficiency: Proactively bring innovative ideas to the Director around identifying and implementing new earned revenue opportunities that fit within the mission. Proven experience in budgeting, strategic forecasting and planning, and in overseeing the risk management of a complex organization. Skilled at presenting information in a clear, confident fashion to a range of constituents with varying levels of expertise.
Building Relationships and Leading Through Influence: Strong executive presence, engender confidence and lead with authority. Quickly establish rapport and cultivate relationships across all levels of the organization and with Board members. Highly articulate and a deft communicator, easily convey the High’s successes and opportunities with passion and intensity in written and verbal formats in both formal and informal situations.
Trusted Partner: Foster trust and collaboration among team members and possess the ability to manage through change with flexibility and poise. An individual with unquestioned integrity, ethics and values; someone who can be trusted with highly confidential and sensitive information.
Results-oriented: Sound problem solver with excellent reasoning skills, able to conceptualize and analyze problems and solutions in a proactive, constructive, creative manner that will result in improved performance across the organization.
Passion for the Mission: Understands, and embraces, how the financial and operations functions of the High align to support the museum’s mission.

Qualifications

Education: Bachelor's degree required. Master's degree preferred.
Experience: At least 10 years as a senior operations or administrative leader in an organization of similar size and budget.
Skills: Operational acumen, strategic planning, budgeting, financial planning and analysis, cost management, program improvement metrics, data collection and analysis, technology optimization, earned revenue opportunities, human capital management, strategic partnerships, communication, leadership, problem-solving, and a passion for the mission.

Benefits

Generous paid time off, including holidays, vacation, personal days, and sick days.
Comprehensive health, dental, and vision coverage.
Life insurance, short- and long-term disability.
Employee Assistance Program.
403(b) retirement.

Pay

$275,000 - $300,000 based on experience.

Schedule

The COO role will be expected to work on-site at the High Museum in midtown Atlanta. The team can work remotely one day a week, either Tuesday, Wednesday, or Thursday.