Chief of Staff

About the role

Basata is seeking a Chief of Staff to serve as a critical strategic partner and right-hand operator to the Founder & CEO. This is a foundational position for a world-class generalist with a powerful analytical baseline who excels at organizational strategy, execution, and operational optimization.

Responsibilities

• End-to-end strategic planning: Facilitate corporate roadmaps, align foundational leadership goals, and lead structured problem-solving on ambiguous, high-stakes trade-off conversations.
• Strategic & operational gap analysis: Continuously evaluate scaling bottlenecks across the organization, helping leadership prioritize the highest-leverage issues to tackle and systematically delegating or incubating the rest.
• Corporate operating rhythm optimization: Design, govern, and iterate on executive meeting cadences, agendas, and communication flows to maximize leadership alignment and velocity.
• Performance visibility & investor storytelling: Architect executive tracking frameworks and translate complex operational data into clear, compelling narratives and visual materials for leadership and board-level updates.
• Tell the story of the business to investors.
• Financial health & CEO proxy support: Deeply engage with core corporate financial metrics, burn/runway modeling, and operational planning tools to understand underlying business health.
• Short-to-medium term high-priority strategic initiatives: Identify key gaps and strategic priorities, build the foundational approaches, set the team up for success, and hand them off to permanent owners.
• Examples include: Cross-Functional workflow optimization, Organizational governance frameworks.

Requirements

• 8–12 years of professional experience spanning management consulting, technology operations, corporate operations, or direct past experience in a Chief of Staff capacity.
• The "Builder-Operator" DNA: Proven track record of rolling up your sleeves, writing the documentation, building the initial workflows, and testing the systems yourself.
• Financial and Systemic Fluency: Comfortable evaluating operational data, runway models, and software planning infrastructure to extract actionable business insights.
• Flawless Handoff Mechanics: Unique emotional intelligence and clarity needed to step into chaos, build a foundation, set a team up for success, and systematically pass ownership off to permanent teams.
• Extreme Focus and Guardrails: High capability to ruthlessly prioritize, intentionally say "not right now" to 17 of 20 organizational needs, and focus the company’s energy on tackling the top 3 flawlessly.

Nice to have

• Prior exposure to the healthcare ecosystem, clinical workflows, or practice management platforms.
• Direct experience operating within a venture-backed, fast-moving software environment.