Chief Information Officer (Distribution, Logistics, & Digital Transformation)

Location: Pittston, PA

About the Role

The CIO will set and execute a multi-year technology vision for a nationwide distribution and e-commerce business, reporting to the Managing Director as a full member of the executive team. The right person will modernize legacy systems, address real compliance and operational gaps, build a data-driven culture, and lead the company's AI transformation.

Responsibilities

• Technology Strategy – Develop and champion a multi-year technology roadmap that supports corporate growth objectives and presents clear ROI for each major initiative.
• Systems Modernization – Lead the phased replacement or re-engineering of legacy ERP and ancillary platforms with modern, cloud-oriented solutions while maintaining business continuity.
• Digital Commerce & Customer Experience – Partner with sales, marketing, and operations to expand digital channels, improve self-service capabilities, and enable data-driven personalization.
• Data, Analytics & AI – Establish a robust data architecture and analytics program that supports advanced forecasting, pricing optimization, and operational insights. Create a strategy that positions Benco at the forefront of AI in the dental distribution field.
• Cybersecurity & Compliance – Own the enterprise security posture, ensuring adherence to all relevant regulatory frameworks (e.g., HIPAA, PCI-DSS) and implementing a zero-trust approach.
• IT Operations – Deliver reliable, cost-effective infrastructure and service management processes, achieving high systems uptime and strong internal customer satisfaction.
• Innovation & Emerging Technologies – Provide vision for evaluating and piloting emerging technologies (e.g., GenAI, mobile AR, blockchain for supply-chain traceability) that can be scaled for competitive advantage.
• Vendor & Budget Management – Negotiate and manage strategic vendor relationships, drive total-cost-of-ownership reductions, and maintain fiscal discipline.
• Leadership & Culture – Build and mentor a high-performing, diverse IT team, fostering a culture of accountability, continuous improvement, and customer focus.

Qualifications

• 15+ years of progressive IT leadership, including at least 5 years as VP, CIO, CTO, or equivalent technology executive.
• Hands-on background in distribution, logistics, or manufacturing strongly preferred.
• Demonstrated, personal experience building with AI.
• Proven delivery of complex ERP migrations or cloud transformation programs in a live business environment.
• Deep knowledge of cloud platforms, API ecosystems, data architecture, cybersecurity frameworks, and modern software development.
• Working knowledge of HIPAA, PCI-DSS, and related healthcare-adjacent regulatory requirements.
• Familiarity with FDA UDI or pharmaceutical chain-of-custody compliance requirements preferred.
• Ability to live within reasonable commuting distance of Pittston, PA, or willingness to relocate.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field. An advanced degree (MBA or MS) is a plus.
• Ability to travel to company or vendor events, co-travel nationally with Benco sales representatives, etc.

Skills

The ideal candidate displays the following competencies:

• Project Management Instinct – Moves fast, owns a plan, and holds self and team accountable to delivery.
• Creativity – Finds a path to "yes" by discovering creative business solutions.
• Vision – Sees where the business needs to go before others do and paints the picture clearly enough that others want to follow.
• AI Fluency – Has personally built something with AI. Understands the difference between a proof of concept and something that runs in production.
• Business Credibility – Can hold their own in a sales conversation, a distribution walkthrough, or a board discussion. Understands the business, not just the technology that supports it.
• Financial and Business Acumen – Ties every technology decision to a business outcome. Understands margins, cost structures, and what it takes to move EBITDA.
• Executive Presence – Communicates complex decisions clearly to non-technical audiences.
• Change Management – Brings the organization through workforce and technology transitions with integrity and planning.

Benefits

• Competitive executive package—including base salary, annual performance bonus, and long-term incentives—tailored to the candidate’s experience and market benchmarks.
• Comprehensive benefits (health, dental, vision, 401(k), etc.).

About the Company

1930 Ventures/Benco Dental, the largest family-owned, full-service dental distributor in the United States, has remained in the family since 1930. The company serves over 40,000 customers and employs more than 1,700 associates across the 48 contiguous states. In 2025, Benco posted revenues of $1B. The company provides a comprehensive suite of supply and equipment options, enhanced by services such as office design, equipment repair, practice coaching, financing, project management, wealth management, and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who prioritize customer needs.