Chief Information Officer

POSITION OVERVIEW

The Chief Information Officer is a foundational leadership role responsible for building the systems, data, and information-governance foundation SSHD needs to grow responsibly. As SSHD moves from two properties toward an anticipated four to five properties by the end of 2027, and begins preparing to bring property management in-house, the decisions made now about enterprise systems and information governance will determine whether that growth is manageable or whether the agency later has to untangle disconnected systems, inconsistent records, and duplicative processes.

POSITION DETAILS

• Job Title: Chief Information Officer

• Department: Executive

• Reports To: Chief Executive Officer

• Direct Reports: None initially; directs and manages SSHD's managed service provider(s) and specialized technology consultants. May grow to include enterprise systems staff as the portfolio and technology needs expand.

• FLSA Status: Exempt

• Compensation & Benefits: Salary Range: $175,148 – $227,693. This full-time, salaried position includes a full package of benefits, including health, dental, and vision. SSHD employees are also eligible for the Public Employees’ Retirement System (PERS) retirement pension plan through the State of Washington.

• Education and Experience:

  • Bachelor's degree in information systems, computer science, business administration, or a related field; or an equivalent combination of education and relevant professional experience.

  • Minimum of seven (7) to ten (10) years of progressively responsible experience in enterprise systems, IT leadership, or information-technology management, including experience directing outsourced IT or managed service providers.

  • Demonstrated experience leading Microsoft 365 and SharePoint implementations, including information architecture, governance, and permissions design.

  • Experience managing specialized technology consultants and vendors on defined implementation projects.

  • Experience developing multi-year technology roadmaps and budget/total-cost models.

  • Experience with cybersecurity governance, access management, or business continuity planning.

• PREFERRED QUALIFICATIONS:

  • Experience in housing, real estate development, property management, or asset management systems.

  • Experience preparing an organization to bring an outsourced function (e.g., property management) in-house.

  • Experience supporting a Board of Directors' information and governance needs.

  • Experience supporting Washington State Auditor's Office (SAO) accountability audits or other public-agency financial/compliance audits.

  • Experience with DRS/PERS reporting or other Washington public-sector HRIS and payroll compliance requirements.

  • Familiarity with AI governance frameworks and emerging AI tools in an enterprise setting.

  • Relevant certifications (e.g., PMP, Microsoft 365 Certified, CISSP, or similar).

  • Experience working in a small or growing nonprofit, public agency, or Public Development Authority.

• OTHER REQUIREMENTS:

  • Must pass a background check.

  • Must reside in King County.

  • Ability to adapt to shifting priorities and take on additional responsibilities as the role and organization evolve.

  • Ability to work occasional evenings to support Board information-environment needs or time-sensitive system implementations.

• OUR CULTURE OF CONSTRUCTIVE CLARITY:

  • We are carrying out a bold mandate, which requires us to be exceptionally honest and clear with one another.
  • We actively value different perspectives and expect our team members to share constructive disagreements and challenge ideas during our planning stages.
  • We know that brilliant minds process and share information differently. Whether you prefer to speak up in a meeting, share written feedback after digesting a proposal, or discuss ideas one-on-one with your manager, we welcome and support your communication style.

• OUR COMMITMENT TO RACIAL JUSTICE:

  • We see the hiring of this position, and all positions, as an opportunity to be a more equitable and racially just organization.
  • Seattle Social Housing is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
  • People of color, Native and Indigenous people, trans and LGBQIA people, people with disabilities, and other individuals who bring critical perspectives from historically marginalized communities are strongly encouraged to apply.