Chief Information Officer

Role Overview

The CIO is responsible for defining and executing a forward-looking digital and technology strategy that enables safe, reliable, cost-effective transportation operations. This leader oversees all aspects of IT—including enterprise applications, cybersecurity, data & analytics, field operations support, infrastructure, project management, vendor partnerships, and innovation—while ensuring disciplined execution and high service levels across 300+ operating locations.

Strategic Leadership & Vision

• Develop and execute the U.S. IT strategy aligned with business priorities, customer expectations, and Transdev Group technology standards.
• Lead digital transformation initiatives that improve safety, operational efficiency, cost management, customer experience, and data-driven decision making.
• Serve as a trusted advisor to the Executive Committee and other senior leaders on technology trends, innovation, and enterprise modernization.

Operational Excellence

• Ensure high availability and reliability of technology across a distributed footprint of ~300 locations relying on stable, resilient systems.
• Oversee IT service delivery and field support, ensuring responsive, customer-focused performance that supports 24/7 operations.
• Strengthen governance, standardization, and process discipline across all IT functions.

Enterprise Systems & Data Leadership

• Oversee key enterprise platforms including safety, maintenance, scheduling, payroll & HR systems, financial applications, and customer interfaces.
• Lead the modernization of legacy systems and drive simplification across the application landscape.
• Expand the use of data and analytics to support operational performance, safety, workforce planning, and customer reporting.

Cybersecurity & Compliance

• Strengthen cybersecurity posture, risk management, and business continuity planning for a large, complex, and highly distributed environment.
• Ensure compliance with regulatory requirements including DOT, FTA, SOC, and Group-level IT standards.

People Leadership & Change Management

• Build, mentor, and retain a high-performing IT organization that partners effectively with Operations and Corporate teams.
• Drive change management efforts that enable adoption of new technologies and support the cultural shift toward more data-driven and digital ways of working.
• Foster strong collaboration with global Transdev Group IT teams and participate in worldwide technology initiatives.

Vendor, Budget, & Project Management

• Lead IT financial planning, cost optimization, and resource allocation for a large enterprise budget.
• Manage vendor relationships, contract negotiations, and performance to ensure value delivery.
• Oversee the IT project portfolio, ensuring disciplined prioritization, execution, and benefits realization.