Chief Information Officer

About Us

Brookdale is a nationwide leader in senior living, recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. With 589 communities as of November 30, 2025, we offer gracious hospitality, a home-like environment, engaging events, and industry-leading clinical care. Our culture supports associates in becoming their best selves through professional development, health and wellness programs, and a commitment to making lives better—including your own.

About the Role

The Chief Information Officer (CIO) is a highly visible executive leadership role responsible for providing enterprise leadership for Brookdale’s technology, digital capabilities, cybersecurity, data platforms, and information systems. This role connects business strategy with technology innovation, establishing and executing a multi-year enterprise technology roadmap while harnessing emerging technologies—including artificial intelligence—to drive growth, operational excellence, quality of care, and an exceptional experience for residents and associates.

Responsibilities

• Provide enterprise leadership and accountability for Brookdale's technology strategy, digital capabilities, cybersecurity governance, data and artificial intelligence enablement, enterprise architecture, and information systems in support of the organization's long-term strategy and operational objectives.
• Partner with executive and business leaders to translate Brookdale’s strategy into a multi-year portfolio of investments and measurable outcomes that enable growth, quality of care, resident and associate experience, regulatory compliance, operational resilience, productivity, and long-term enterprise value.
• Lead the development and execution of a company-wide technology and AI vision, establishing the governance, capabilities, talent, partnerships, and controls needed to responsibly modernize the organization and deliver reliable, secure, scalable, and user-centered technology services across corporate and community operations.
• Develop, maintain, and execute an integrated enterprise technology, cloud, digital, data, and AI roadmap aligned to Brookdale's business strategy, growth plans, operating priorities, and regulatory obligations.
• Establish and lead an enduring enterprise AI strategy and responsible-use program covering governance, use-case intake, risk classification, human oversight, testing, monitoring, third-party models, data protection, adoption, and value realization.
• Partner with Legal, Privacy, Compliance, Security, Human Resources, Operations, and care leaders to manage AI risk throughout the lifecycle.
• Own the enterprise technology budget, including capital and operating expenditures, ensuring investments are prioritized against strategic impact, resident and associate value, regulatory requirements, risk, and return. Negotiate and manage major technology vendor contracts and partnerships.
• Oversee network infrastructure, data centers/cloud environments, end-user computing, telecom, and disaster recovery/business continuity planning across all communities and corporate locations, ensuring reliable and resilient service delivery.
• Oversee the Oracle Fusion ecosystem (ERP, HCM, financials, and related modules) and broader enterprise applications ecosystem, ensuring platform stability, security, and interoperability with clinical/care, AI/analytics, and other applicable platforms.
• Lead enterprise cybersecurity strategy and governance in partnership with the CISO, Compliance, Legal, Privacy, Finance, and business leaders. Establish cyber-risk priorities, policies, standards, metrics, third-party risk management, incident response, crisis coordination, and remediation governance; support timely escalation and assessment of incidents and disclosure readiness, and protect resident health and other information, associate data, and corporate systems under HIPAA, SOX, and other applicable requirements.
• Ensure appropriate data governance, controls, analytics enablement, and audit-readiness for systems supporting a publicly traded company's financial reporting obligations, which also underpin future AI initiatives.
• Lead change management and associate enablement to drive responsible technology adoption across a large, distributed workforce of corporate and community-based associates.
• Provide decision-oriented Board of Directors and Audit Committee (as applicable) reporting on strategy, cyber/resilience, material risks, investments, controls, outcomes, talent, and emerging technology, with appropriate direct access.
• Champion a broader digital transformation agenda, delivering measurable improvements across resident/family experience, care, workforce, community operations, sales and marketing, analytics, productivity, and corporate services through shared executive accountability.
• Build, mentor, and retain a high-performing IT organization, including infrastructure, applications, security, data, and AI-enabled technology capabilities.

Requirements

• Bachelor's degree required; Master's degree preferred.
• Minimum fifteen years of progressive technology leadership experience, including executive responsibility for enterprise technology strategy, enterprise architecture, digital transformation, service management, financial stewardship, and vendor management within a complex organization.
• Experience in a publicly traded, highly regulated environment preferred.
• Healthcare, senior living, hospitality, multi-site operations, or other service-intensive industry experience is preferred.

Qualifications

• Demonstrated executive leadership across enterprise technology disciplines, including business partnership, enterprise architecture, ERP and cloud platforms, cybersecurity, data governance, and large-scale technology transformation initiatives.
• Exercises broad executive judgment in establishing enterprise technology strategy, governance, investment priorities, and operating standards. Decisions have significant impact on organizational performance, risk profile, regulatory compliance, and long-term business outcomes.
• Executive-level expertise in enterprise technology leadership, digital transformation, AI strategy, ERP and cloud platforms, cybersecurity, data governance, financial stewardship, and organizational change management.
• Exceptional ability to influence executive stakeholders and communicate complex technology strategies to senior leadership and the Board of Directors.

Skills

• Strategic thinking and execution of multi-year technology roadmaps.
• Strong business partnership and stakeholder management at the executive and board levels.
• Deep expertise in cybersecurity, data governance, and regulatory compliance (e.g., HIPAA, SOX).
• Experience with Oracle Fusion ecosystem (ERP, HCM, financials) and enterprise applications.
• Leadership in AI strategy, responsible use, and value realization.
• Financial stewardship, including budget management and vendor negotiations.
• Change management and associate enablement in large, distributed organizations.

Benefits

• Full and Part-Time Benefits Eligibility:
  • Medical, dental, and vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance
• Full-Time Only Benefits Eligibility:
  • Paid Time Off
  • Paid holidays
  • Company-provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
  • Tuition reimbursement
• Annual bonus incentive for full-time associates in this role.
• Support for associates pursuing U.S. citizenship: Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.

Pay

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in this role are also eligible for an annual bonus incentive.

Schedule

• Occasional weekend, evening, or night work if needed to ensure shift coverage.
• Occasional travel required.
• Driving required (Tier 2).

Physical Demands and Working Conditions

• Standing, walking, sitting.
• Use of hands and fingers to handle or feel.
• Reach with hands and arms; stoop, kneel, crouch, or crawl.
• Talking or hearing.
• Ability to lift up to 25 pounds.
• Vision requirements.
• Interaction with co-workers, residents, or vendors.