Chief Human Resources Officer (CHRO)
Benco Dental · Pittston, PA · 4 wk ago
HybridInformation TechnologyFull-time
Culture Architect
Design and sustain an award-winning culture that reflects the organization’s mission, values, and strategy.
Human Capital Strategy
- Create pathways to grow and empower associates and leaders, ensuring a pipeline of strong, future-ready talent.
- Strategic workforce planning, annual talent review, individual and leader development plans, high-potential talent strategy, succession planning, performance management, compensation and payroll, benefits and wellness, internal communications, learning and development, and safety.
- Advise the executive leadership team on people, culture, customer, and engagement strategies.
- Partner with key constituents, including external (i.e. vendors) and internal stakeholders, to ensure we deliver an excellent customer experience.
- Build and execute strategies that improve hiring, reduce turnover, and strengthen customer and associate loyalty.
- Reimagine the associate journey with programs that drive engagement, recognition, belonging, and growth.
- Develop associates who delight customers daily.
- Reimagine the associate journey with programs that drive engagement, recognition, belonging, and growth.
Retention & Engagement
- Build and execute strategies that improve hiring, reduce turnover, and strengthen customer and associate loyalty.
- Reimagine the associate journey with programs that drive engagement, recognition, belonging, and growth.
- Develop associates who delight customers daily.
- Reimagine the associate journey with programs that drive engagement, recognition, belonging, and growth.
Diversity & Inclusion
Lead DEI strategies that foster belonging, innovation and organizational resilience.
Qualifications
- 15+ years of progressive Human Resources and Customer experience, including top HR leadership roles (CHRO, VPHR or equivalent), ideally in national/global organizations.
- Demonstrated success at leveraging influence to deliver effective strategic people/culture outcomes and continuous improvement initiatives.
- Bachelor’s degree in Human Resources or related field required; advanced degree (MHR/MBA) preferred...SHRM-SCP and/or SPHR certification preferred.
- Experience building a customer experience culture and/or HR in a shared services model is a plus.
- Ability to travel to company events, co-travel nationally with Benco sales/field service representatives, etc.
Compensation & Benefits
- A competitive executive package—including base salary, annual performance bonus, and long-term incentives—will be tailored to the candidate’s experience and market benchmarks.
- Comprehensive benefits (health, dental, vision, 401(k), etc.) are provided.
Location
Interested candidates should either live within a reasonable driving distance from the Home Office (Pittston, PA) or be willing to relocate within a reasonable timeframe.
Who We Are
We're proud to be an equal opportunity and affirmative action employer with a majority-female C-suite. At 1930 Ventures/Benco Dental, we celebrate our associates' differences to foster a culture of diversity and inclusion every day.