Chief Human Resources Officer (CHRO)

Key Responsibilities

• Serve as a trusted advisor to the President & CEO and Executive Team on all Human Resources related matters
• Develop and implement a long-term HR strategy that supports PSL's growth, workforce sustainability, and retention goals
• Align HR initiatives with organizational priorities including occupancy growth, service, excellence, and operational performance
• Lead enterprise-wide workforce planning including succession planning and leadership pipeline development
• Champion PSL's mission-driven culture rooted in compassion, integrity, and respect
• Drive employee engagement strategies that position PSL as a Great Place to Work and employer of choice
• Lead initiatives that support inclusion, diversity, and belonging
• Partner with operational leaders to strengthen team member experience and retention through timely and effective communication
• Oversee recruitment, onboarding, and retention strategies
• Implement leadership development programs that enhance capabilities and support career growth
• Ensure effective performance management systems
• Advance training and professional development initiatives
• Design and manage competitive compensation and benefits programs
• Oversee employee wellness initiatives including EAP and behavioral health resources
• Ensure equity and consistency in compensation practices
• Ensure compliance with all employment laws and regulations
• Oversee policies related to employee relations and workplace conduct
• Partner with legal and compliance teams on HR matters
• Lead optimization of HR processes, systems, and analytics
• Utilize data-driven insights to inform workforce strategy
• Oversee HR functional areas including employee relations, benefits, and HRIS
• Collaborate with community leaders and corporate teams
• Support workforce strategy and board-level initiatives
• Foster strong relationships with external partners

Qualifications

• Master's degree in Human Resources, Business Administration, or related field required
• 10-15 years of progressive HR leadership experience
• Experience in healthcare, senior living, or nonprofit environments preferred
• Expertise in talent management, organizational development, and workforce strategy
• Strong knowledge of employment laws and HR best practices
• Strategic thinker with strong business acumen
• Exceptional communication and leadership skills