Chief Engineer

About the Role

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day: do what you love.

Responsibilities

Communications

• Prepare and deliver messages that achieve the intended results.
• Promote Engineering information and recommendations to internal stakeholders (Corporate Director of Engineering, Director of Engineering, Engineering Associates, General Associate Body, Managers, Executive Team).
• Prepare reports for stakeholders.
• Manage stakeholder perceptions and expectations.

Quality Control

• Manage/oversee the application of standards for the hotel/resort.
• Review and compare performance metrics for Engineering services.
• Maintain specifications (materials, equipment, furniture, finishes, fixtures, design criteria).
• Implement and monitor best practices.
• Implement and monitor guest service standards.
• Measure the quality of services provided.
• Monitor guest satisfaction and service delivery performance.
• Collect, verify, analyze and report facility management data from various sources (guest satisfaction surveys, secret shop inspections, other feedback mechanisms).
• Collect and verify, analyze and report internal facility management data (utilities, work orders, work history).
• Manage/oversee the improvement of work processes.
• Assess ways to improve workplace productivity.
• Develop and implement process improvements.
• Ensure and monitor compliance with codes, regulations, policies, and standards.

Technology

• Plan, direct, and manage/oversee facility management business and operational technologies.
• Assess the application of technology within facility operations.
• Operate workplace management systems (CMMS, BAS, Lighting Controls).

Operations & Maintenance

• Assess the condition of the hotel/resort.
• Manage/oversee the assessment of building systems’ condition.
• Assess the condition of the facility’s structure, interior, exterior, and grounds.
• Manage/oversee facility operations and maintenance activities.
• Manage/oversee the acquisition, installation, operation, maintenance, and disposal of building systems and structural, interior, exterior, and grounds elements.
• Maintain basic knowledge of current products and technology for fixed assets.
• Manage/oversee the maintenance contracting process.
• Develop maintenance contract specifications.
• Assure competent maintenance contractors are selected.
• Negotiate service level agreements.
• Manage/oversee the modifications to building systems, structural elements, interiors, exteriors, and grounds.
• Monitor the performance of maintenance contractors’ work.
• Develop, recommend, and manage/oversee the hotel/resort’s operational planning requirements (temperature control, lighting, equipment replacement, and so forth).
• Develop policies and guidelines related to usage and maintenance.
• Monitor the usage and performance of all systems, equipment, and grounds.
• Monitor guest and associate satisfaction.

Emergency Planning

• Manage and support the hotel/resort’s emergency preparedness program in partnership with the Safety and Security department.
• Assist in the design of simulations or exercises to test the emergency management plans.
• Manage the execution of simulations or exercises to test the plans.

Project Management

• Define and program projects (purpose, size, scope, schedule, budget, and user needs).
• Plan projects (resources, schedule, and sequence).
• Develop contract specifications and solicitations.
• Manage/oversee projects.
• Administer contracts (implement, monitor service level).
• Manage/oversee projects (construction, relocation, renovation, organizational change).
• Evaluate project outcomes.

Environmental Stewardship & Sustainability

• Manage and support the entire organization’s commitment to protecting the environment.
• Manage, oversee, and safeguard the natural environment.
• Manage and oversee the entire organization’s commitment to sustainability of the natural and built environments.
• Prepare, analyze, interpret, and report on utility consumption data.
• Manage and oversee environmental impact programs as it relates to trash generation with food service (including dry and wet waste), yard waste, and other hotel/resort operations.
• Maintain knowledge of LEED.
• Understand future trends in products and processes that promote sustainability.
• Provide data to support facility evaluation.

Requirements

• Minimum of two (2) years’ experience actively serving in a facilities engineering leadership role in a hotel/resort environment.
• Bachelor’s degree in Construction Management, Property Management, or similar practice preferred and/or significant relevant experience.
• Extensive knowledge of HVAC, electrical, plumbing, and general maintenance skills.
• Basic project management experience.
• Good communication and interpersonal skills.
• Proficient in Word, Excel, PowerPoint, and Outlook.

Physical Requirements

• Most work tasks are performed indoors.
• Position requires walking and giving direction most of the working day.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Must be able to lift items weighing up to 30 lbs. frequently.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.