Chief Engineer

The Chief Engineer owns the physical and technical infrastructure of BIBA Club and hotel, from building systems and facilities maintenance to AV, network, and security. This person joins pre-opening to help install, commission, and operationalize the technical infrastructure of the property, then transitions into the ongoing operational owner of engineering, facilities, property technology, and overall IT support. You are comfortable stepping in on technical issues directly when needed and know when to bring in the right vendor. You manage relationships with contractors and service providers, hold them accountable, and ensure nothing slips. You are the person who knows every system in the building, how it works, what it needs, and what to do when something goes wrong. This is a senior-level role for someone who combines technical depth with operational ownership. You do not wait to be told what needs attention. You already know. Key Responsibilities Pre-Opening & Infrastructure Partner with the project team on the technical buildout of the propertyCommission and test all systems prior to openingIdentify and resolve technical issues during construction and commissioningDevelop SOPs, maintenance schedules, vendor relationships, and operating procedures ready for day oneEnsure all technical systems are fully operational and staff are prepared to use them before opening Engineering & Facilities Oversee installation, commissioning, and ongoing maintenance of HVAC, electrical, plumbing, mechanical, and other building systemsOwn preventative maintenance programs across all physical systemsConduct regular inspections and coordinate repairs, maintenance, and emergency response proactivelyManage engineering vendors and contractors, ensuring quality, timeliness, and accountabilityMaintain compliance with relevant building codes, safety regulations, and permit requirements, and keep accurate records of systems, warranties, and service historyServe as the primary point of contact for the landlord and building management on engineering and facilities mattersOversee testing, inspection, and maintenance of fire and life-safety systems and coordinate required inspections and certifications AV & Technical Systems Oversee installation and ongoing management of AV systems throughout the Club, including sound, lighting, and screening across all venuesEnsure AV systems meet the operational and experiential standards of each spaceManage AV vendors, service contracts, and preventative maintenanceTroubleshoot AV issues and coordinate resolution promptlyWork with Operations and programming teams to ensure technical systems support the needs of each space IT & Technology Oversee the Club’s network infrastructure, ensuring reliable, high-performance connectivity for staff, members, and hotel guestsOwn day-to-day IT support, troubleshooting issues directly when appropriate and coordinating specialized vendor support when neededManage employee technology onboarding and offboarding, including devices, email, system access, credentials, and equipment returnProcure, configure, issue, track, repair, and replace company laptops, tablets, phones, printers, and other technologyManage IT, internet, phone, and mobile service providers, including vendor relationships, service agreements, upgrades, and performanceMaintain documentation and inventory of infrastructure, devices, licenses, warranties, and accounts, with appropriate access controls, device security, and software updates Security Systems Oversee installation and management of CCTV, access control, and alarm systemsManage security system vendors and service contractsEnsure security systems are fully operational, regularly tested, and promptly serviced when issues ariseWork with Operations leadership on security protocols, emergency procedures, and staff training Vendor Management Own engineering and IT vendor relationships and hold service providers accountable to agreed standards and timelinesOwn engineering and IT operating budgets, service contracts, maintenance costs, and capital planning for replacements and upgradesReview proposals, scopes, and contracts for technical services and equipmentIdentify opportunities to improve reliability, efficiency, and long-term operating costs Cross-Functional Operations Partner closely with key leadership to ensure technical infrastructure supports the operation of the Club and hotelEstablish clear escalation procedures and respond quickly to any technical issues affecting members, guests, or daily operationsEnsure relevant staff are trained on critical systems and know what to do when something goes wrongMaintain a high standard of presentation, functionality, and reliability across the property What Success Looks Like All building systems are operational, well-maintained, and compliantAV systems consistently deliver the right atmosphere across every space in the ClubNetwork and connectivity are seamless for staff and membersSecurity systems are robust, tested, and staff are trained on protocolsPreventative maintenance happens before problems become emergenciesVendors are managed proactively and held to their commitmentsEngineering and IT budgets are controlled and planned thoughtfullyThe pre-opening buildout is technically sound and systems are ready on day oneThe property is maintained to a high standard every dayEmployees have the devices, connectivity, and system access they need from day one, with clear ownership when technical issues ariseNothing breaks without a plan already in place to fix it Powered by JazzHR Gs9S66Pgdw