Jobs · Engineering · Massachusetts

Chief Engineer

JLL · Franklin, MA · 1 mo ago
On-siteEngineeringFull-time

About the role

The Chief Engineer serves as a technical engineering leader at JLL, overseeing the efficient, safe, and responsible operation of all building systems and equipment across multiple shifts in support of 24/7 critical building operations.

Responsibilities

  • Oversight of maintenance and continuous operation of all critical building systems with zero downtime tolerance
  • Serving as the primary escalation point for technical issues
  • Supervising and managing a technical engineering team across multiple shifts including hiring, training, coaching and personal development
  • Create, implement and routinely update documented planned maintenance procedures, prioritizing critical technical work and high-complexity preventive maintenance tasks
  • Cooking, leading and responding to off-hour and emergency work order responses, ensuring resolution of issues affecting building operations
  • Participating regularly in client-facing and property team communications, serving as the technical subject matter expert
  • Selecting, scheduling, supervising and directing contractors for technical and specialized work; monitoring and documenting performance as necessary
  • Leading and organizing ongoing technical, safety, and operational process training programs and procedures with focus on critical systems expertise
  • Collaborating with the second Chief Engineer and maintenance coordinator to balance workload

Requirements

  • 7+ years of related experience, especially as a Chief Engineer, Assistant Chief Engineer or similar in critical operations environments
  • People management experience (leading a team) with demonstrated ability to drive efficiency and accountability
  • Strong technical expertise in complex building systems including HVAC, electrical, plumbing, fire/life safety and building automation
  • Trade school education, union training, military service or college is desirable
  • Universal CFC EPA certification
  • Experience using Microsoft Office (Word, Outlook, Excel, Teams)
  • Proven ability to troubleshoot complex technical issues and serve as primary point of contact during critical failures
  • Ability to lift up to 50 lbs
  • Comfort using ladders up to 30 feet tall
  • Frequent climbing, bending, kneeling, lifting and/or driving
  • Strong customer service and communication skills with ability to explain technical issues to non-technical stakeholders
  • Experience managing on-call rotations and coordinating emergency response

Qualifications

Universal CFC EPA certification

Skills

  • Technical expertise in complex building systems
  • Leadership and management experience
  • Communication and customer service skills
  • Ability to troubleshoot complex technical issues
  • Ability to manage on-call rotations and coordinate emergency response

Benefits

Deep investment in cutting-edge technology to power your work

A comprehensive and competitive benefits plan

A supportive and caring work environment designed for your growth and well-being

Pay

N/A

Schedule

7am-3pm (flexible and needs to check in with off shift coverages) Monday through Friday, on-call rotation

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