Check In and Inventory Specialist

About the Role

Responsible for supporting daily warehouse and delivery operations through independent contractor check-in activities, inventory control, and operational coordination. Working closely with Independent Contractors and warehouse leadership, this position assists with route documentation, delivery compliance, inventory accuracy, load-out support, returns processing, and day-to-day warehouse operations to help ensure efficient service execution and adherence to company procedures.

Essential Duties & Responsibilities

• Support daily check-in and check-out activities for Independent Contractors, including reviewing route documentation, delivery tickets, inventory logs, and related paperwork for accuracy and compliance.
• Audit delivery documentation to ensure required signatures, service codes, completion details, delivery exceptions, and other operational requirements are properly recorded.
• Assist with daily load-out and route support activities to help ensure timely and accurate delivery execution.
• Verify inventory transactions, including haul-away appliances, returns, and other product movements, to maintain inventory accuracy.
• Process, tag, organize, and store returned merchandise in designated warehouse locations.
• Research and resolve discrepancies related to delivery documentation, returns, inventory counts, and contractor paperwork.
• Maintain accurate inventory records and assist with inventory control processes as directed by warehouse leadership.
• Support warehouse organization, cleanliness, and safety initiatives to maintain an efficient work environment.
• Follow and support established security procedures to safeguard company assets and inventory.
• Partner with warehouse leadership and Independent Contractors to support daily operational priorities and customer service objectives.
• Assist with general warehouse and administrative activities.
• Perform other duties and responsibilities as assigned.

Education and Experience

• Minimum of two (2) years' experience working in warehouse or inventory control positions required.

Knowledge, Skills, and Abilities

• Operates with a customer service mentality.
• Ability to manage time effectively and consistently meet order fulfillment requirements.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent organization, communication and problem-solving skills.
• Ability to work under minimal supervision and with a strong sense of self-motivation.
• Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately.
• Ability to operate a variety of warehouse equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands and Working Conditions

• Work is primarily performed in a non-climate controlled warehouse environment.
• May be exposed to varying weather elements.
• Frequently bends, stoops, and stands for long periods of time.
• Occasionally requires lifting and stacking of items up to thirty (30) pounds above head, and lifting and stacking items up to sixty-five (65) pounds to chest height and carrying them a distance up to fifty (50) feet.
• Occasionally requires lifting items weighing up to one hundred pounds (100) to a height of ten (10) inches.
• May require climbing ladders, stair ramps.
• Requires the use of clear speech communicated to others and understanding the speech of another person.
• Requires the ability to see details of objects within close range.