Charter Office Administrative Assistant

School Receptionist

• Welcome students, families, teachers, visitors to the school.
• Serve as the main front desk contact as needed throughout the day from 7:30am until 4:00pm (with a 30 minute lunch break).
• Answer the phone and direct calls appropriately
• Process student absences, tardies and dismissals and enter all codes into PowerSchool
• Communicate student attendance issues with families each day, including tardies and absences.
• Assist with student accountability throughout the day, and during emergencies and drills

Charter Office Support and Operations

• Monitor the \"BART Info\" email account; respond and forward messages appropriately
• Retrive mail and packages from the post office each day, and distribute to faculty and staff mailboxes
• Process student records transfers, transcript requests and electronic applications
• Filer official and unofficial transcripts each year
• Organize and complete large mailings and some photocopying jobs
• Provide support for fundraisers and other school events
• Post job openings on various sites
• Cookordinate and confirm transportation and lunches for specific field trips

Qualifications

• Excellent interpersonal skills and ability to work with a wide range of people
• Minimum of a high school diploma, some college or more preferred
• Strong customer service orientation; friendly and accommodating
• Ability to manage, de-escalate, and triage conversations with upset and/or frustrated family members or community members
• Strong work ethic with ability to focus on performing at a high level in a sometimes noisy or chaotic environment
• Impeccable integrity and a commitment to excellence
• Ability to handle sensitive and confidential information effectively with maturity and discretion
• Keen attention to detail and respect for accuracy
• Strong computer skills, including email and google suite software, internet searches, and office productivity software (e.g., mail merges); experience with using database software desired
• A team player with a sense of humor who enjoys working with students