Channel Sales Director

Responsibilities

• Drive new business to Shift4 through prospecting and signing of new partners.
• Devise and implement strategies for meeting sales performance targets and optimizing growth with each new partner.
• Actively prospect, attend trade shows, conferences, on-site meetings/visits, and hunt for new strategic partnerships.
• Create, negotiate, and close commercial agreements with new partners.
• Provide partners with a full understanding of Shift4 Schedule A, bonus opportunities, and EMV devices.
• Collaborate with the API/Integrations team to assist new partners through integration and certification to Shift4.
• Prepare and execute a structured, planned agenda/meeting curriculum when presenting to partners via phone or on-site.
• Train new/existing partners on Shift4 products, services, and the sales process, including residual reporting, lead management, and submitting new leads.
• Ensure all documents, training, paperwork, and other items are processed to complete the on-boarding process.
• Identify marketing opportunities through conversations with partners and implement those plans.
• Update and keep accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported, and products.
• Demonstrate strong cross-functional collaboration with sales, marketing, finance, customer care, product development, and technology operations.
• Oversee the launch of new partners' first two merchants from start to finish once they have boarded five merchants successfully with Shift4.
• Schedule and conduct regular meetings with respective CSMs on sales KPIs (growth, lead count conversion rates), and involve them in correspondence with ISVs/dealers.
• Continuously work towards achieving sales and revenue targets set by the AVP and SVP of Channel.
• Provide directives and feedback to CSMs and marketing teams on the success of sales.
• Timely address any service issues escalated to you by CSMs and/or channel members.

Qualifications

• 5+ years’ experience working in Channel Sales within the POS and Payments space.
• Bachelor’s Degree (BS) preferred or equivalent work experience.
• Experience in Salesforce and Monday.com preferred.