Change Management Specialist, Finance Transformation (Contract)
Sony Interactive Entertainment · United States · 2 wk ago
RemoteRemoteConsulting$118k–$177k/yrFull-time
Responsibilities
- Organizational Change Strategy & Planning
- Develop and implement enterprise OCM frameworks, methodologies, governance models, and reusable toolkits.
- Lead Change Impact Assessments to identify impacted stakeholder groups, business risks, organizational dependencies, and adoption requirements.
- Establish governance for organizational readiness, change saturation, and adoption planning, providing insights and recommendations to transformation leadership.
- Develop stakeholder engagement strategies tailored to global, regional, and functional audiences.
- Partner with executive sponsors across the C-suite, Finance Leadership Team (FLT), and Executive Leadership Team (ELT) to build active and visible sponsorship throughout the transformation lifecycle.
- Coach senior leaders on effective change leadership and provide strategic guidance, messaging, and materials that reinforce adoption.
- Develop Sponsor Coalition Maps that align executive sponsorship across workstreams and organizational levels.
- Build trusted relationships across Finance, HR, IT, and business leaders to drive alignment, engagement, and accountability.
- Develop and execute integrated communication strategies that support Finance Transformation initiatives across global audiences.
- Create executive communications, leadership briefings, town halls, intranet content, and other change materials that reinforce transformation objectives.
- Design audience-specific communication plans based on stakeholder needs, organizational impact, geography, and business priorities.
- Establish enterprise OCM standards, templates, and toolkits that enable consistent change delivery across the Finance Transformation portfolio.
- Develop People Manager Enablement and Change Champion programs that equip leaders to effectively guide their teams through change.
- Implement feedback mechanisms to measure stakeholder sentiment and continuously improve communication effectiveness.
- Define and implement enterprise change readiness assessments across Finance Transformation initiatives.
- Develop executive dashboards, scorecards, and reporting that provide visibility into organizational readiness, adoption progress, key risks, and benefits realization.
- Establish and monitor key Organizational Change Management metrics, including stakeholder engagement, adoption, training effectiveness, communications impact, and sponsor effectiveness.
- Track adoption outcomes and provide data-driven recommendations that improve business performance and transformation success.
- Conduct post-implementation reviews and incorporate lessons learned into future change management practices.
- Identify potential sources of organizational resistance and develop targeted strategies that improve stakeholder engagement and adoption.
- Apply established change management methodologies, including Prosci ADKAR or comparable frameworks, to support successful organizational transitions.
- Partner with business leaders to resolve adoption challenges and reinforce sustainable behavioral change across impacted teams.
- Serve as the Organizational Change Management subject matter expert for the Finance Transformation Office, providing guidance and coaching across transformation initiatives.
- Conduct Training Needs Analyses and partner with HR and Learning & Development to develop learning pathways that prepare employees for new processes, systems, and ways of working.
- Design manager enablement resources that strengthen leadership capability and support successful change adoption.
- Measure training effectiveness and recommend improvements that accelerate user proficiency and long-term adoption.
- Build long-term organizational change capability by developing reusable playbooks, governance models, knowledge repositories, and best practices that can be leveraged across future transformation initiatives.
- Promote continuous improvement by identifying opportunities to enhance change management practices, tools, and organizational maturity.
- Design recognition strategies that reinforce desired behaviors, celebrate transformation milestones, and support sustained adoption.
Qualifications
- 8+ years of progressive Organizational Change Management experience supporting large-scale business transformation initiatives within complex global organizations.
- Demonstrated success developing enterprise-wide change management strategies for Finance, ERP, operating model, or technology transformation programs.
- Experience establishing Organizational Change Management governance, stakeholder engagement strategies, executive sponsorship programs, communications, training, and adoption frameworks.
- Proven ability to develop executive reporting, change readiness assessments, dashboards, and metrics that inform leadership decision-making.
- Strong experience influencing executive leaders and cross-functional stakeholders without direct authority.
- Experience partnering with Finance, IT, HR, and business leaders in highly matrixed organizations.
- Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Organizational Psychology, or a related field.
- Prosci Certified Change Practitioner, Certified Change Management Professional (CCMP), APMG Change Management Practitioner, or equivalent change management certification.