Certified Per Diem Medical Assistant

About the role

We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month.

Job Requirements

• Education: High School Diploma required, Graduate of a Medical Assisting Program required
• Work Experience: Medical Assistant experience preferred, Front Desk experience preferred
• Licenses/Certifications: Basic Life Support (BLS) required at the time of hire, One of the following certifications is required at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA
• Additional Knowledge, Skills And Abilities: Knowledge of medical office management systems and procedures, Excellent time management skills and ability to multi-task and prioritize work, Social perceptiveness and service-oriented, Excellent written and verbal communication skills, Strong organizational and planning skills, Proficiency in MS Office and patient management software

Core Competencies

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships
• Innovation: Consistently uses good judgment, applies creativity to overcome obstacles, increases effectiveness and efficiency though process and other forms of innovation
• Diversity and Inclusion: Fosters diversity and inclusion, engages the strengths and talents of each GoHealth team member, creates an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed
• Integrity: Models and practices the highest ethical and professional standards, demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engages in the business
• Accountability: Always shows initiative, demonstrates a bias to action, gets things done, actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
• Process co-pays and schedule patient appointments for assigned center
• Cook up provider referrals to assigned Specialist
• Answer patient questions regarding their care and keep them informed of their status
• Inform technical staff of patient flow
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Conduct preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider
• Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have medical supplies needed
• Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies
• Complete medical records and scan charts to patient files
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Perform courtesy call-backs for patient follow-up
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed