Certified Peer Support Specialist

Responsibilities

• Gain trust and respect of peers based on shared experience, mutual support, and perspectives.
• Mentor the peer on negotiating human service systems.
• Model recovery and skills that are conducive to community participation and inclusion.
• Provide follow-up services to known locations as identified by the person served.
• Participates in team meetings and presents information obtained to the consumer’s treatment team.
• Affirm and assist with developing and monitoring Person-Centered Plans in tandem with the clinic case managers.
• Documents services provided in a timely and accurate manner according to NSO Policy.
• Completes progress notes according to NSO policy.
• Uploads all required documents into NSO Electronic Record, when required.
• Completes and makes corrections to reports within time frames requested by supervisor.
• Receives instructions and assignments, providing weekly schedule into your ECO Calendar.
• Follows through with assigned tasks.
• Participates in supervisory meetings and team meetings.
• Identifies resources within the community and assists clients to access resources as needed.
• Develops and maintains a working knowledge and relationship with providers of resources for clients.
• Apprises Administrative staff of service gaps that affect clients’ functioning within the community.
• Includes all duties assigned by the supervisor.
• Productivity will be based on outcome measures predetermined by the funding source.
• Service Activity Logs must demonstrate performance consistent with Person-Centered Plan.
• Complies and adheres to department and NSO policies and procedures.
• Adheres to established quality and performance improvement standards.
• Works effectively with others to accomplish goals/resolve problems.
• Organizes work well and uses time effectively.
• Maintains consistent work attendance.
• Maintains good operating environment by attending work on time as scheduled.
• Professionally represents NSO and promotes NSO mission and vision statements.
• Promotes a harmonious work environment.
• Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.
• Ensures client satisfaction through the process of monitoring, improving, and delivering excellence in program services.
• Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
• Complies with contractual and regulatory requirements, as needed.
• Fosters commitment, team spirit, pride, and trust.
• Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities.
• Able to anticipate and bring about change when needed.
• Performs other duties as assigned.

Candidate Requirements

• High school diploma or equivalent (GED)
• Certified Peer Support Specialist certification
• 1-year experience using services in community mental health (CMH); Must demonstrate experience in recovery from mental illness, addiction, and/or homelessness (or a combination thereof)
• Must have 6 months experience in the provision of peer support, self-help, or mental health/behavioral health services.
• Ability to utilize personal computer including MS Word & Outlook/email.
• Valid MI Driver’s license and auto insurance