Certified Patient Care Assistant Observation

Phoenix, Arizona – OP Obs Unit 4ABC – Night shift

About the role

Banner Estrella Medical Center is seeking Certified Patient Care Assistants to join our 48-bed Observation Unit. You will have the opportunity to float to Medical Surgical, PCU, ICU, and ED as needed. The Observation Unit serves patients with medically complex needs. This position provides routine patient care to promote patient comfort and contribute to the overall plan of care, including on-going patient data collection, documentation in medical records, and a variety of unit support functions.

A $3,000 sign-on bonus is available for new Banner Health Certified/Licensed CNA/LNAs with a 12-month commitment. Full-time night shifts are available from 6:00 PM to 6:30 AM. You can utilize our self-scheduling tool for shift and weekend coverage. Weekend and holiday rotations are required, with a flat rate $1/hour weekend shift differential and an 18% night shift differential when applicable.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, such as vital signs, input/output, and other delegated measurements.
• Document objective data and routine aspects of patient care in medical records.
• Assist in the transportation of patient specimens.
• Recognize and report abnormalities or changes in patient health status to licensed professionals.
• Promote continuity of care by communicating patient status accurately to other caregivers.
• Perform procedures and use equipment as delegated by a licensed professional, including blood draws, foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance for unit-specific procedures under direct supervision.
• Perform receptionist/clerical duties to support unit efficiency and communication flow.
• Participate in resolving customer problems or escalate data to appropriate personnel.
• Maintain complete patient records, including admission, transfer, discharge information, progress notes, and consent forms.
• Ensure all reports and chart forms are scanned or filed into patient records.
• Maintain adequate supplies of patient education materials, office, dietary, and medical supplies.
• Order and reconcile patient specimens and supply deliveries.
• Monitor and track electronic equipment such as patient ID scanners and laptops.
• Assist with transporting patients, including pre-operative and post-operative patients to critical care units.
• Participate in OR room turnover.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in the state of practice (required for new hires and transfers; existing Tucson incumbents may not transfer without meeting this requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience.
• Excellent organizational, human relations, and communication skills.
• Working knowledge of medical terminology and computer literacy, including keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on ECG or EEG test with accurate identification of lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.

Preferred Qualifications

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.

Benefits

Banner Health offers a variety of benefits to support health and financial security, allowing you to focus on your work and personal life. Benefits include comprehensive health and financial security options.

About the Facility

Banner Estrella Medical Center is a 353-bed acute care hospital in west Phoenix, opened in 2005. It features an innovative, fully electronic facility with electronic medical records, computerized physician order entry, digital radiography, and sophisticated ICU monitoring. The hospital has been recognized as one of the "ten most innovative hospitals in the country" by Newsweek Magazine and as one of Phoenix's Best Hospitals by U.S. News and World Report. The facility promotes a soothing, healing atmosphere for patients and families, encouraging therapies such as pet therapy, aromatherapy, spiritual care, and Reiki Therapy.