Certified Medical Assistant (Full-Time) / Germantown, MD

Core Responsibilities

• Assist providers with exams, diagnostic testing, and in-office procedures.
• Conduct clinical intake, including detailed patient histories and vitals.
• Administer injections and medications as directed by licensed providers.
• Perform venipuncture and collect lab specimens (blood, urine, POC testing, etc.).
• Operate medical equipment such as EKG machines and other diagnostic tools.
• Prepare specimens for laboratory testing and conduct basic lab procedures.
• Educate patients on treatment plans, follow-up care, and self-care instructions.
• Maintain clean, stocked, and properly sanitized exam rooms.
• Support quality initiatives, including PCMH-related tasks and clinical KPI adherence.

Administrative Responsibilities

• Greet and register patients with a professional, friendly demeanor.
• Manage check-ins, check-outs, and verify insurance coverage.
• Maintain and update patient information in the electronic health record (EHR).
• Schedule and reschedule patient appointments, including physicals and chronic care visits.
• Process prior authorizations, referrals, and daily patient callbacks.
• Track and link diagnostic imaging orders to results.
• Manage inventory, medical supplies, and perform daily opening and closing procedures.
• Ensure compliance with all regulatory requirements, including HIPAA and OSHA.
• Support staff coverage needs and assist team members when necessary.
• Communicate clearly and professionally, both orally and in writing.

Technical & Operational Expertise

• Proficiency in EHR systems and medical software.
• Ability to troubleshoot minor equipment or software issues.
• Stay current with evolving clinical practices and technologies.
• Provide basic technical guidance to team members regarding medical equipment or EHR workflows.

Required Qualifications

• A High School Diploma or GED.
• Completion of an accredited Medical Assistant training program.
• Current CCMA, CMA, or RMA certification.
• Current BLS or CPR certification.
• 2+ years of Medical Assistant experience.
• Experience using EMR systems.

Preferred Qualifications

• 2+ years of customer service experience.
• Experience in primary care, internal medicine, immediate care, or emergency care.
• Familiarity with systems such as eClinicalWorks or Athena.
• Proficiency in Microsoft Office Suite.
• Knowledge of population health initiatives.
• Understanding HIPAA, OSHA, and other regulatory standards.

Physical Requirements

• Requires the ability to stand and sit for hours at a time (with some bending and stooping).
• Ability to use manual dexterity in relation to clinical requirements.
• Ability to lift 50 lbs.

Working Relationships

• Clinicians (providers and advanced practice clinicians).
• Clinical support staff.
• Administrative and practice leadership teams.

Benefits

• Competitive compensation based on experience and qualifications.
• Health, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Paid time off (vacation, holidays, sick leave).
• Professional development and continuing education opportunities.
• A supportive, collaborative, and inclusive work culture.