Certified Medical Assistant (CMA) III

Axia Women's Health is the nation’s largest community-based, integrated women's health network serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Axia Women's Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years.

About the role

We have an opening for a Certified Medical Assistant III at NEPA GYN in Pittston, PA. Office Hours: Monday-Friday 7:30AM-4PM. This is an on-site position.

Responsibilities

• Greet and acknowledge patients in a professional and courteous manner.
• Escort patients to exam rooms and ensure they are comfortable.
• Prepare patients for examinations, complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Perform and document accurate blood pressure, height and weight, and patient temperature.
• Demonstrate appropriate chaperone technique and documentation.
• Assist with patient examinations and office-based procedures (routine procedures including but not limited to colposcopy, IUD insertions, and endometrial biopsies).
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens.
• Perform CLIA waived tests per Axia and Care Center Protocols.
• Perform blood draws.
• Computerized physician order entry (CPOE) – Enter and send medication and test orders per provider instructions.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide information regarding procedures, medications, and follow-up care.
• Respond to patient inquiries both in person and over the phone.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Test (NST).
• Answer patient calls, address inquiries, relay messages to providers, and provide instructions or follow-up information as directed by providers.
• Ensure timely and accurate communication of patient needs and concerns.
• Manage medical supply inventory by monitoring and maintaining stock levels of medical supplies, place orders as needed, and ensure proper storage and organization of inventory.
• Ensure patient safety within the clinical setting.
• Work collaboratively with physicians, providers, nurses, and other staff to ensure efficient practice operations.
• Upon successful completion of competency skills training, assist in office-based surgical procedures (including but not limited to LEEP, operative hysteroscopy, ablations, and D&Cs with or without suction) by preparing the procedure room, ensuring the availability of necessary equipment, providing support to healthcare providers during the surgeries, and post-surgical processes including disinfection.
• Oversee the orientation and training of new CMAs, ensuring they are familiar with clinical protocols, safety guidelines, and patient care procedures.
• Safely and efficiently assist patients with mobility, including transferring them between examination rooms and treatment areas.
• Ensure compliance with all Standard Operation Procedures (SOP’s) and policies (including HIPAA & OSHA).
• Participate in team meetings and contribute to quality improvement initiatives.
• Adhere to practice policies, procedures, and protocols.
• Serve as a role model in upholding the organization's mission, vision, and values.
• Consistently demonstrate ethical behavior and professionalism in all interactions.
• Actively engage in initiatives and practices that promote a positive and collaborative workplace culture, while supporting the organization's strategic goals.

Requirements

• High School diploma or equivalent required.
• Current national credentials as a Medical Assistant, such as CMA, RMA, NCMA, CCMA required.
• CPR Certification required if performing Office Based Surgeries.
• 1+ years of experience as a CMA.
• OB/GYN or Women’s Health experience preferred.
• eClinicalWorks (EMR) experience preferred.

Skills

• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced environment.
• Compassionate and empathetic attitude towards patients.
• Demonstrate time management skills by efficiently prioritizing tasks and patients simultaneously.
• Proven ability to work collaboratively within a team environment.
• Highly adaptable and willing to adjust to changing priorities and conditions.
• Strong knowledge of Microsoft Office Suite.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Pay

Pay Range $18-23. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

Benefits

• Full time benefit-eligibility beginning the first of the month after hire.
• Immediate 401(k) contribution option with employer match after one year.
• Generous PTO offering with additional time off for volunteering.
• Choice of multiple medical insurance plans to best meet your needs.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short term and long term disability.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long term care, pet insurance, and more.