Jobs · Management · Michigan

CEO & Family Operations Assistant

Hello Innovation · Detroit, MI · 3 wk ago
On-siteManagementFull-time

About the role

This is a one-of-a-kind opportunity to work alongside our visionary CEO - blending executive support with personal operations to keep both life and business running seamlessly. We’re looking for someone who doesn’t just wait for direction, but anticipates needs, organizes the details, and drives momentum forward.

Your mission: keep the CEO focused on the work that matters by owning the details, driving follow-through, and turning moving parts into momentum. You’ll have direct responsibility for projects and initiatives that range from routine to game-changing.

About You

  • You get sh*t done. No excuses, no delays. You roll up your sleeves and finish what you start.
  • …And you get it done right. Nothing slips by you. You know greatness lives in the details.
  • You’re ready for anything that comes your way. Priorities shift, plans flip, chaos hits…and you adapt on the fly, landing on your feet every time.
  • You’re a modern-day MacGyver. You’ve never met a problem that couldn’t be solved... Challenge accepted.
  • You’re not afraid to take the lead. You love playing a supporting role, but you’re just as confident stepping up to make decisions and own initiatives.
  • You thrive under pressure. You’ve mastered the art of juggling multiple priorities and prefer a fast-paced environment.
  • You bring structure to chaos. You slash through clutter with trackers, SOPs, and tight follow-ups. Recurring tasks don’t pile up on your watch — you turn chaos into clean, repeatable systems that just work.
  • You’ve mastered the art of communication. Clear, confident, and persuasive, you know exactly how to get the message across - with polish that makes people stop and listen.
  • You’re flexible. Occasional evenings, weekends, or short-notice pivots don’t throw you off.
  • You’re a digital native. Tools like Google Workspace, Trello, Airtable, and Slack don’t intimidate you…You bend them to your will, build trackers, and keep everything humming with tech-driven efficiency.
  • This isn't your first rodeo. You’ve cut your teeth in fast-paced, founder-led environments. With 3+ years as an assistant, project coordinator, or operations pro, you know how to balance executive support with personal logistics - and you take pride in making both run seamlessly.

Responsibilities

  • Orchestrate priorities and schedules. Own the CEO’s calendar, correspondence, travel, and logistics across both business and personal/family life - making sure he’s always where he needs to be, prepared and on point.
  • Turn priorities into progress. Research, organize, and execute assignments big and small; track deliverables; and follow up relentlessly until every loop is closed.
  • Keep life and work running seamlessly. From errands and office readiness to property logistics and vendor coordination, you’ll coordinate support staff and roll up your sleeves when needed to keep everything organized and running smoothly.
  • Run systems that scale. Use modern productivity tools to organize tasks, track deliverables, and create simple workflows that make recurring work bulletproof.
  • Bring experiences to life. Plan and execute personal and professional events end-to-end — coordinating logistics, vendors, and on-the-ground details so things run flawlessly.
  • Represent with polish and discretion. Act as a trusted proxy in every interaction — articulate, professional, and confidential, always reflecting the CEO & family’s standards.

Compensation & Perks

  • Motivational compensation. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people’s lives when they need it most.
  • Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from. Not just any problem, the ones that are filled with purpose and meaning. This is your chance to be more than a number and make history.
  • No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable.
  • Learning animal culture. Learn more here than any other place on earth. We make sure you never stop growing and offer an allowance for continued learning.
  • We ignite the best in you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you.
  • A creative, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun.
  • Top of market pay & benefits. Along with a full benefits package including health, dental, vision, and 401k.
  • Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more.

Location

This is an in-person role primarily based in our downtown Detroit and Pontiac locations (with work currently centered in Pontiac, transitioning more toward Detroit in the near future). Local travel to properties/vendors is also required.

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