Centralized Surgery Scheduler

About the role

Coordinates and schedules cases between Kaiser Permanente members, surgeons, anesthesiology, external providers, operating room staff, and vendors according to established surgery scheduling protocols. Responsible for coordination and consultation with Anesthesia for surgery clearance. Schedules cases in an effort to maximize the efficiency, cost-effectiveness and utilization of OR venues, surgeon availability, and other related resources. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients, clinical staff, and physicians. Responsible and accountable for how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.