Centralized Scheduler - Referrals

Current Saint Francis colleagues – please use the internal portal to apply.

About the role

The Centralized Scheduler is responsible for scheduling surgeries, appointments, and procedures at the request of physicians and customers. Duties include transcribing and scanning all orders and H&P’s into the electronic medical record, maintaining scheduling-related work queues, and performing “schegistration” of patients, which involves verification of insurance benefits and eligibility. The role also includes initiating medical necessity checks on surgeries, appointments, and procedures, ensuring the specific needs of departments, physicians, and customers are met, and providing assistance to physicians, their staff, and other hospital personnel. Additional responsibilities include maintaining the master physician listing, collaborating with departments on new procedures and requirements to ensure compliance and proper reimbursement, and handling restricted or confidential information.

Responsibilities

• Schedule surgeries, appointments, and procedures as requested by physicians and customers
• Transcribe and scan all orders and H&P’s into the electronic medical record
• Maintain scheduling-related work queues
• Perform “schegistration” of patients, including verification of insurance benefits and eligibility
• Initiate medical necessity checks on surgeries, appointments, and procedures
• Ensure the specific needs of departments, physicians, and customers are met
• Provide assistance and direction to physicians, their staff, and other hospital personnel
• Maintain the master physician listing for use by the medical center
• Collaborate with departments on new procedures and requirements to ensure compliance and proper reimbursement
• Handle restricted or confidential information from various sources within the medical center
• Perform any additional duties as assigned by the Assistant Manager, Manager, and/or Director

Requirements

• High School Diploma required
• One year of experience in a medical environment with scheduling duties strongly preferred
• Knowledge of medical terminology or prior Administrative Partner experience
• Professional and courteous demeanor in customer interactions
• Ability to exercise appropriate and timely independent judgment
• Computer experience required

Schedule

• Full-time position (80 hours per 2-week pay period)
• Typical hours: Monday–Friday, 8:00 AM–4:30 PM
• Opportunity for remote work after 6 months of on-site training

Pay

Minimum starting wage: $15.00/hour

About the organization

Saint Francis Healthcare System began in 1875 when three Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region’s leading healthcare system, recognized nationally for exceptional quality, safety, and patient experience. Today, Saint Francis serves more than 715,000 people across five states, with a 306-bed Medical Center, nearly 3,000 team members, and over 300 providers. The system offers more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. Saint Francis Medical Partners supports over 40 outreach clinics and 70% of the area’s primary care providers.

Mission and values

At Saint Francis, you’re part of a Catholic healing ministry rooted in compassion, dignity, and service, inspired by faith in Jesus Christ.

• Mission: To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.
• Vision: To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access, and value.
• Values:
  • Integrity: Doing what’s right, even when no one is watching
  • Stewardship: Managing resources wisely for the future
  • Faith: Believing in a purpose greater than ourselves
  • Hope: Lifting up those who feel discouraged
  • Joy: Serving others with a grateful, happy heart
  • Compassion: Seeing others through Christ’s eyes
  • Excellence: Always striving to be the best
  • Dignity: Respecting human life from beginning to end

Benefits

Colleagues working at least 24 hours per week have access to a comprehensive benefits program, including affordable health coverage (medical, dental, and vision).