Centralized Leasing Specialist

Maintains responsibility

Maintains responsibility for all activities related to the centralized leasing of homes, including generating and handling traffic, assisting prospective residents with their application process, qualifying prospects, continuous follow-up and offering homes.

Creates a positive community environment

Creates a positive community environment by maintaining professional, courteous, and continuous open communication with associates and prospective residents.

Works to quickly resolve resident issues

• Provides leasing support
• Prepares correspondence to residents as necessary
• Maintains accurate records

Answers incoming phone calls

• Handles each call accordingly
• Whether it is a prospect call, resident, service request, etc.

Aids in closing sales and maintaining occupancy

• Assists prospects with completing their application process
• Completes all lease applications, assists with application verification, and notifies prospective residents of decisions
• Provides proper written communication with residents as needed
• Performs all leasing functions in software systems and completes documentation for all prospective residents

Supports and ensures timely input

• Coordinates home offers, move in dates, and prospective resident requests with the site team for all new residents
• Monitors call center call queues to ensure leasing calls are answered and responded to in a timely manner
• Supports and ensures timely input, proper use, and full-utilization of property management software systems including entering all phone calls, leads, and leasing requests into the CRM

Develops thorough knowledge

• Develops thorough knowledge on property concepts by researching and analyzing current market rates
• Studies economic, traffic, and population history, trends, and forecasts
• Investigates and analyzes competitive properties
• Develops thorough knowledge of each property’s product, as well as the rental community, and surrounding market

Performs routine market analysis reports

• Prepares daily and weekly reports, move-out inventory, market surveys, etc. as needed

Conducts all business in accordance with Company policies/procedures

• Keeps current on communication received from management on company policies and regulatory compliance

Performs administrative functions

• Answering and screening telephone calls
• Typing and proofreading materials
• Generating reports, preparing routine correspondence
• Scheduling appointments
• Maintaining electronic documentation, files, and records

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

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EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.