Central Station Operator

Schedule

11:00 PM - 8:00 AM with Tuesday & Wednesday days off

Essential Job Functions

• Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O’Reilly Automotive.
• Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.
• Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems.
• Performs code changes on alarm panel for each store location as needed.
• Verifies validity of the alarm and notifies the proper authorities and/or key personnel based on the type of alarm signal.
• Provides non-peak hour support to route drivers and Risk Management.
• Works with technicians and installers in the field to verify alarm signals.
• Monitors and processes incoming alarm signals.
• Monitors all incoming alarm signals received at the proprietary central station.
• Properly documents all responses for the alarm in the alarm monitoring software.
• Provides support to overnight route drivers as needed.

Skills/Education/Knowledge/Experience/Abilities Required

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Able to type at least 35 words per minute
• Strong computer skills (Microsoft Word, Excel, email)
• Strong organizational skills, ability to multitask, and detail oriented
• Must have a reliable work ethic
• Must pass a drug screening

Desired

• 2-3 years of previous office experience

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.