CENTRAL SHIPPING COORDINATOR

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

The anticipated hourly range for this position is $13.75 - $18.89. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

About the role

The purpose of this position is to offer support to the daily operations of the Kansas City Central Shipping department.

Responsibilities

• Perform processing duties for the Central Shipping department as necessary, including but not limited to the following: processing BPM tasks, working with intakes and work orders, and reviewing ACIS screens to facilitate order processing.
• Perform post-delivery work order confirmation and data entry.
• Potentially assist with coordination of patient positive airway pressure (PAP) shipping, including assembly of paperwork instructions and other non-licensed activities, as defined by policy.
• Facilitate patient data entry into applicable compliance portals.
• Carry out scanning, filing, and faxing of records on a routine basis.
• Aid with warehouse/patient equipment preparation.
• Facilitate return of equipment, complete paperwork, retrieve equipment from warehouse, and other equipment return duties.
• Perform other duties as required.

Requirements

• Education or experience equivalent to a high school diploma is required.
• At least two years’ related experience in an office environment is required.
• Meets company minimum standard of background check.

Skills

• Good organizational skills
• Strong customer relations skills and robust problem-solving abilities
• Strong phone skills
• Strong interpersonal and teamwork skills
• Ability to multitask effectively
• Ability to communicate effectively in person, on the phone, and electronically
• If participating in coordination, delivery, function testing, or downloads of respiratory equipment, all applicable competency testing must be completed prior to conducting those activities
• Proficiency in Microsoft Office programs
• Basic printing/faxing/scanning abilities
• English language skills (reading, writing, verbal)
• Basic level mathematical proficiency

Physical Demands

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

Work Environment

Work is performed in an office setting with exposure to moderate noise.

Travel

Occasional travel as required.

Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short- and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs