Central, NY - Training Administrator

The DDS Companies is a reputable and dynamic organization specializing in comprehensive infrastructure construction and engineering solutions. With a commitment to excellence, safety, and customer satisfaction, we deliver successful projects across various industries. Our team thrives on innovation and collaboration, ensuring we exceed client expectations at every stage. Join us and be part of a company that values integrity, teamwork, and continuous growth.

About the role

The Training Administrator provides administrative, scheduling, documentation, and reporting support for training and operator qualification activities within the Gas Operations training function. This role supports training coordination, testing administration, records management, travel coordination, audit readiness, and communication with Operations teams. The position requires strong organization, attention to detail, follow-through, confidentiality, and the ability to support field employees, trainers, and operations leaders in a fast-paced, compliance-focused environment. This position has the flexibility to work between our Cortland, NY & Syracuse, NY offices.

Core Competencies & Performance Expectations

• Effectively manages multiple schedules, deadlines, records, and administrative priorities while maintaining accuracy, consistency, and follow-through.
• Demonstrates the ability to keep training activities organized and moving forward in coordination with Operations and Training stakeholders.
• Maintains accurate training records, testing information, OQ documentation, rosters, reports, and audit materials.
• Reviews details carefully to ensure information is complete, organized, and aligned with operational and customer requirements.
• Communicates clearly and professionally with field employees, trainers, Operations leaders, and other stakeholders.
• Provides responsive support for testing, scheduling, records requests, travel coordination, and general training-related questions.
• Understands the importance of maintaining complete, organized, and accessible training and qualification records in a regulated operational environment.
• Supports audit readiness through consistent documentation, recordkeeping, and follow-through.
• Responds effectively to changing schedules, testing issues, employee questions, and operational needs.
• Uses sound judgment, critical thinking, and resourcefulness to resolve routine issues or escalate matters appropriately.

Requirements

• High school diploma or equivalent required. Associate’s degree in business management, human resources, or a related field preferred.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Access.
• Strong organization skills with the ability to manage multiple deadlines, schedules, and priorities.
• Ability to maintain accurate records and handle sensitive or confidential information appropriately.
• Demonstrated critical thinking, sound judgment, attention to detail, effective communication, and integrity.
• Ability to work independently and collaboratively as part of a team.
• Ability to provide occasional after-hours support when testing or operational needs require it.
• Two or more years of professional administrative experience, particularly in a role involving sensitive or confidential information.
• Experience supporting training coordination, compliance documentation, or operator qualification programs.
• Pipeline, utility, construction, or gas operations experience preferred.

Benefits

• Health, Dental, and Vision Plans
• 401K with match
• Paid Time Off (PTO)
• Life and AD&D coverage
• Sick Pay
• Short and Long-Term Disability
• HSA and FSA Accounts
• Comprehensive Training Programs

Pay

The pay range for this position is $25.00–$28.50 per hour. Actual pay will be determined based on factors including, but not limited to, relevant experience, demonstrated competencies, qualifications, internal equity, and business needs.