Jobs · Information Technology · North Carolina

Center Administrator In Training

American Family Care · Pineville, NC · 2 wk ago
Information TechnologyFull-time

About the role

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.

Responsibilities

  • Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
  • Supervise, evaluate, and execute performance evaluations of non-provider staff
  • Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
  • Ensure staff compliance with company policies and procedures and state and federal rules and regulations
  • Lead and organize staff meetings, daily huddles, and in-service programs
  • Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
  • Ensure compliance with front office procedures and accuracy of financial transactions
  • Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
  • Maintain and improve key performance indicators
  • Other duties and responsibilities as assigned

Requirements

  • Bachelor’s degree preferred
  • A minimum of two years experience working in a supervisory role in a medical office preferred
  • Computer proficiency
  • Demonstrated skills in written, verbal, and consultative communications
  • Ability to deliver high levels of customer service and achieve customer satisfaction
  • Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Retailment benefit
  • Retirement benefit

Pay

Details TBA

Schedule

Details TBA

Qualifications

Details TBA

Skills

Details TBA

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Retailment benefit
  • Retirement benefit

Pay

Details TBA

Schedule

Details TBA

Qualifications

Details TBA

Skills

Details TBA

Company Information

American Family Care has more than 250 clinics and 800 in-network physicians. AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. They are ranked by Inc. magazine as one of the fastest-growing companies in the U.S. AFC's mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

Equal Opportunity Employer

We are an Equal Opportunity Employer.

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